Enhanced call pickup

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7751545
APP PUB NO 20050238157A1
SERIAL NO

10828998

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the data to one or more endpoints of one or more users in the CPG for display to one or more users in the CPG. A display of the data to a first user in the CPG facilitates the first user determining a current status of each of one or more second users in the CPG to facilitate a decision by the first user regarding whether to pick up the incoming phone call.

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Patent Owner(s)

Patent OwnerAddress
CISCO TECHNOLOGY INC170 WEST TASMAN DRIVE SAN JOSE CA 95134

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
FitzGerald, Cary W Pleasanton, US 23 954
Patel, Labhesh Mountain View, US 162 5800
Sarkar, Shantanu San Jose, US 236 6645
Shaffer, Shmuel Palo Alto, US 597 22185

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