Systems and methods for providing relayed language interpretation
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United States of America Patent
Stats
-
Aug 10, 2010
Grant Date -
Apr 10, 2008
app pub date -
Sep 22, 2006
filing date -
Sep 22, 2006
priority date (Note) -
In Force
status (Latency Note)
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Abstract
Systems and methods disclosed herein to provide relayed language interpretation are disclosed herein. The relayed language interpretation permits a caller to communicate with a third party. A language interpretation call is received from a caller at a language interpretation provider. A caller language corresponding to a language spoken of the caller is determined. A first interpreter that speaks the caller language and a base language is engaged to the language interpretation call. An indication from the caller that the caller needs interpretation between the caller language and a third-party language is received. The first interpreter is permitted to engage a second interpreter that speaks the base language and the third-party language. The second interpreter is engaged to the language interpretation call. The third party is engaged to the language interpretation call. Over-the-phone interpretation of the caller language and the third-party language is performed.
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