Method and system for collecting, aggregating and viewing performance data on a site-wide basis
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United States of America Patent
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Sep 7, 2010
Grant Date -
Jan 30, 2003
app pub date -
Mar 29, 2002
filing date -
Mar 30, 2001
priority date (Note) -
In Force
status (Latency Note)
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Abstract
Systems and methods for network service management, wherein the internet service management system includes one or more components which collectively enable an administrator to obtain a site-wide view of network activities on servers such as web servers, FTP servers, e-mail servers, domain name servers, etc. In addition to collecting information relating to web server latency and processing time, the internet service management system may collect actual user transaction information and system information from end users on client computers. The internet service management system may provide domain summary information for a domain, or it may provide management information organized by “categories” according to how a site manager wants to view and manage his business; e.g., byline of business (books, auctions, music, etc.), by site function (searches, shopping cart, support, quotes, sales automation), or most any other categorization customers may choose.
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