System and method for detecting combinations of perfomance indicators associated with a root cause

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United States of America Patent

PATENT NO 7814369
APP PUB NO 20090313505A1
SERIAL NO

12138254

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Abstract

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Methods and system are provided for detecting combinations of performance indicators that are associated with a root cause. The method comprises storing a plurality of error codes, each representative of at least one performance indicator, storing descriptive data associated with each of the plurality of error codes, storing a plurality of root causes, each associated with descriptive data that corresponds to the descriptive data of the plurality of error codes, identifying the error codes from the plurality of error codes that correspond to at least one of the plurality of root causes, and analyzing the error codes that correspond to at least one root cause to determine combinations of performance indicators that are associated with the root cause.

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Patent Owner(s)

Patent OwnerAddress
HONEYWELL INTERNATIONAL INCINTELLECTUAL PROPERTY SERVICES GROUP 855 S MINT STREET CHARLOTTE NC 28202

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kim, Kyusung Plymouth, US 42 573
McCroskey, Robert C Burnsville, US 10 132

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