Methods for handling communication requests received for former users of a communication system

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7818295
APP PUB NO 20060190531A1
SERIAL NO

11062709

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The methods for handling a communication request received for a former user of a communication system include sending updated address book information for the former user to an initiator's address book, redirecting the communication request to the forwarding address for the former user, redirecting the communication request to an assigned replacement of the former user, or any combination of the above. Additionally, the replacement's address book information may be sent to the initiator's address book for updating. In one embodiment, a replication of the former user's address book is retained to assist in determining how to handle the received communication request.

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Patent Owner(s)

  • INTER-TEL, INC.;WILMINGTON TRUST FSB

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gallick, Robert Lawrence Phoenix, US 9 244
Mihaylo, Steven G Reno, US 1 5

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