Soliciting user feedback regarding one or more web pages of a website without obscuring visual content

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7827487
SERIAL NO

10870024

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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One embodiment includes a system for receiving page-specific user feedback concerning a particular web page of a website. The system includes a first icon viewable with the particular web page independent of input from a user subsequent to the user accessing the particular web page. The first icon includes a bar located proximate an edge of the particular web page and having a length that is at least approximately equal to a length of the edge of the particular web page. Substantially all visual content of the particular web page is unobscured by the first icon. A user pointer being placed on the first icon for at least a predefined amount of time causes a second icon to become viewable with the particular web page. The second icon requests the user to select the first icon to provide page-specific user feedback concerning the particular web page. A selection of the first icon causing a feedback window to become viewable to the user. The feedback window solicits feedback from the user.

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First Claim

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Patent Owner(s)

Patent OwnerAddress
VERINT AMERICAS INC800 NORTH POINT PARKWAY ALPHARETTA GA 30005

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Nickerson, Rand B Highland Park, US 29 3043
Treschl, Mark A Highland Park, US 24 949

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