Methods and apparatuses for tiered option specification
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United States of America Patent
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Nov 23, 2010
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app pub date -
Nov 30, 2004
filing date -
Nov 30, 2004
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Abstract
Methods and apparatuses for tiered customization for an application with a plurality of users. In one embodiment, an application with various options for different users has a tiered system for customization to provide cost efficiency. For example, in a tiered system for customization, multiple option values can be specified for one option at multiple tiers of user group hierarchy and resolved based on the tier hierarchy to balance the capability for deep customizability, and the efficiency of resource usage. For example, a deep customizable hosted Customer Relationship Management (CRM) application allows customization from company level to individual user level.
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