System and method for real-time, personalized, dynamic, interactive voice services for travel availability information

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7881443
APP PUB NO 20030194065A1
SERIAL NO

10440361

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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System and methods for real-time, interactive transmission of information about travel schedules and creation of travel schedules are provided. A user defines desired travel parameters, such as dates, times, costs and the like related to a travel component. Travel components are reviewed to determine if traveler parameters are triggered. If a travel component triggers traveler parameters, options for other travel components may be determined. A user may be contacted and communicated information about the travel component and options, thereby allowing a user to interactively create a travel schedule.

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Patent Owner(s)

Patent OwnerAddressTotal Patents
MicroStrategy IncorporatedMCLEAN, VA161

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Langseth, Justin Reston, US 27 1803
Orolin, Nicolas J McLean, US 7 504
Patnaik, Anurag Arlington, US 38 4742
Richards,, III Frederick Washington, US 2 22
Saylor, Michael J Vienna, US 66 3797
Zirngibl, Michael Washington, US 33 3510

Cited Art Landscape

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5765028 Method and apparatus for providing neural intelligence to a mail query agent in an online analytical processing system 123 1996
 
RICOH COMPANY, LTD. (1)
6012083 Method and apparatus for document processing using agents to process transactions created based on document content 409 1996
 
PROVENANCE ASSET GROUP LLC (2)
6587822 Web-based platform for interactive voice response (IVR) 155 1998
6169894 Apparatus, method and system for mobile broadcast of information specific to a geographic region 103 1998
 
NATIONAL SEMICONDUCTOR CORPORATION (2)
5764736 Method for switching between a data communication session and a voice communication session 260 1995
5923736 Hypertext markup language based telephone apparatus 171 1996
 
Intervoice Limited Partnership (6)
5452341 Integrated voice processing system 75 1993
5946485 Enhanced graphical development environment for controlling program flow 148 1996
5797124 Voice-controlled voice mail having random-order message retrieval based on played spoken identifier list 93 1996
5913195 System and method for developing VRU voice dialogue 80 1996
6061433 Dynamically changeable menus based on externally available data 130 1997
6131184 Enhanced graphical development environment for controlling program flow 39 1999
 
NCR CORPORATION (2)
5870746 System and method for segmenting a database based upon data attributes 275 1996
6151601 Computer architecture and method for collecting, analyzing and/or transforming internet and/or electronic commerce data for storage into a data storage area 403 1997
 
IP.COM I, LLC (1)
6038561 Management and analysis of document information text 302 1997
 
A9.COM, INC. (1)
6185558 Identifying the items most relevant to a current query based on items selected in connection with similar queries 387 1998
 
NETZERO, INC. (1)
6366298 Monitoring of individual internet usage 226 1999
 
AMAZON TECHNOLOGIES, INC. (2)
6064980 System and methods for collaborative recommendations 657 1998
6006225 Refining search queries by the suggestion of correlated terms from prior searches 767 1998
 
SHIPPING AND TRANSIT, LLP (1)
* 6763300 Notification systems and methods with purpose message in notifications 39 2003
 
TWITTER, INC. (1)
5974398 Method and apparatus enabling valuation of user access of advertising carried by interactive information and entertainment services 573 1997
 
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6341271 Inventory management system and method 224 1998
 
BANK OF AMERICA CORPORATION (1)
5270922 System for distributing, processing and displaying financial information 586 1991
 
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6549612 Unified communication services via e-mail 412 1999
 
American Greetings Corporation (1)
6360139 Method and system for vending products 75 1998
 
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TOUCH SCREEN MEDIA, INC. (1)
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5990885 Personalized services, including a personal presence, for customers based upon collected personal preferences 104 1997
 
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UNIFY, INC. (1)
5757644 Voice interactive call center training method using actual screens and screen logic 91 1996
 
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5822405 Automated retrieval of voice mail using speech recognition 148 1996
 
RALPHALPHA, LLC (1)
5960437 System and method for storing and managing information 95 1996
 
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4788643 Cruise information and booking data processing system 146 1985
 
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6012066 Computerized work flow system 174 1997
 
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6011844 Point-of-presence call center management system 202 1999
 
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5323452 Visual programming of telephone network call processing logic 165 1990
 
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6487277 Apparatus and method for improving the user interface of integrated voice response systems 160 1998
 
Pitney Bowes Inc. (1)
5787278 Method and system for generating and mailing a system performance report, utilizing a report template with predetermined control commands for controlling the printer 79 1994
 
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5168445 Automatic ordering system and method for allowing a shop to tailor ordering needs 160 1989
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5754939 System for generation of user profiles for a system for customized electronic identification of desirable objects 1470 1995
6009383 Digital connection for voice activated services on wireless networks 60 1997
6203192 System and method for automatically delivering messages to a telecommunications device 92 1997
6434524 Object interactive user interface using speech recognition and natural language processing 321 1999
 
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5970124 Sponsored information distribution method and apparatus 81 1997
 
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5978766 Machine, method and medium for assisted selection of information from a choice space 121 1995
 
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4837798 Communication system having unified messaging 800 1986
 
SIEMENS CORPORATION (2)
6018710 Web-based interactive radio environment: WIRE 190 1996
5991365 Remote phone-based access to a universal multimedia mailbox 113 1997
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (17)
5347632 Reception system for an interactive computer network and method of operation 1144 1989
5444768 Portable computer device for audible processing of remotely stored messages 125 1991
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5742775 Method and apparatus of creating financial instrument and administering an adjustable rate loan system 286 1995
 
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6400938 Process for controlling the initiation of emergency calls in cordless telecommunication systems, in particular DECT/GAP systems 10 1999
 
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6047264 Method for supplying automatic status updates using electronic mail 477 1996
 
FUJITSU LIMITED (3)
5781886 Voice response apparatus 61 1995
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5913202 Financial information intermediary system 421 1997
 
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5878403 Computer implemented automated credit application analysis and decision routing system 547 1995
 
SOUND VIEW INNOVATIONS, LLC (3)
5970122 Two-way wireless messaging system having user agent 226 1996
6240391 Method and apparatus for assembling and presenting structured voicemail messages 169 1999
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5911136 System for prioritized operation of a personal financial account comprising liabilities and investment assets 313 1997
 
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5577165 Speech dialogue system for facilitating improved human-computer interaction 224 1994
 
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6785592 System and method for energy management 383 2000
 
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6279038 Client interface 68 1998
 
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6314094 Mobile wireless internet portable radio 223 1998
 
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5950165 Automated visiting of multiple web sites 53 1997
 
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5590181 Call-processing system and method 174 1993
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5572644 System and methods for multi-dimensional information processing 102 1993
 
INFORMATICA LLC (1)
5794246 Method for incremental aggregation of dynamically increasing database data sets 136 1997
 
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6157705 Voice control of a server 168 1997
 
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6334133 System and method for performing substitute fulfillment 70 1998
 
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5790936 Low power subscriber unit transmitting voice messages in a two-way communication system 44 1994
 
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6480842 Dimension to domain server 91 1999
 
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6199082 Method for delivering separate design and content in a multimedia publishing system 504 1995
5907837 Information retrieval system in an on-line network including separate content and layout of published titles 468 1995
5802526 System and method for graphically displaying and navigating through an interactive voice response menu 380 1996
5754858 Customizable application project generation process and system 125 1996
5819293 Automatic Spreadsheet forms 96 1996
6023714 Method and system for dynamically adapting the layout of a document to an output device 436 1997
6041359 Data delivery system and method for delivering computer data over a broadcast network 71 1997
6442598 System and method for delivering web content over a broadcast medium 196 1997
6594682 Client-side system for scheduling delivery of web content and locally managing the web content 291 1997
6314533 System and method for forward custom marshaling event filters 125 1998
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VALUE CLICK, INC. (1)
5848396 Method and apparatus for determining behavioral profile of a computer user 1730 1996
 
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5712901 Automatic voice/text translation of phone mail messages 156 1996
5893905 Automated SLA performance analysis monitor with impact alerts on downstream jobs 167 1996
5953406 Generalized customer profile editor for call center services 142 1997
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6256659 System and method for performing hybrid preemptive and cooperative multi-tasking in a computer system 77 1997
2006/0129,499 Integrated proxy interface for web based data management reports 28 2006
 
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6336124 Conversion data representing a document to other formats for manipulation and display 379 1999
 
THE BOARD OF TRUSTEES OF THE LELAND STANFORD JUNIOR UNIVERSITY (1)
6101473 Using speech recognition to access the internet, including access via a telephone 130 1997
 
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6526575 System and method for distributing and broadcasting multimedia 126 1997
6002394 Systems and methods for linking television viewers with advertisers and broadcasters 974 1997
7165098 On-line schedule system with personalization features 277 1999
 
PERSONAL AUDIO LLC (1)
5721827 System for electrically distributing personalized information 1010 1996
 
SOUND CHEERS LIMITED (1)
6975835 Method and apparatus for an interactive Web Radio system that broadcasts a digital markup language 72 1999
 
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6236977 Computer implemented marketing system 557 1999
 
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6016478 Scheduling system with methods for peer-to-peer scheduling of remote users 492 1996
 
UNISYS CORPORATION (5)
5987586 Method and apparatus for asynchronous device communication 37 1993
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AT&T CORP. (14)
5809113 Enhanced, deferred messaging service 17 1996
5864605 Voice menu optimization method and system 77 1996
6014427 Voice mail with embedded executable responses 108 1996
6009410 Method and system for presenting customized advertising to a user on the world wide web 1070 1997
6016336 Interactive voice response system with call trainable routing 175 1997
6020916 Videophone multimedia interactive on-hold information menus 89 1997
6178446 Method and system for supporting interactive commercials displayed on a display device using a telephone network 175 1997
6269151 System and method for delivering voice messages to voice mail systems 28 1998
6226360 System and method for delivery of pre-recorded voice phone messages 79 1998
6404877 Automated toll-free telecommunications information service and apparatus 124 1998
6243445 Method and apparatus for telephone data network access 76 1998
6456699 Web-based generation of telephony-based interactive voice response applications 148 1998
6400804 On-hold activity selection apparatus and method 191 1998
6253146 Network-based traffic congestion notification service 167 1999
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
QUALCOMM INCORPORATED (1)
* 8483365 Inbound caller authentication for telephony applications 0 2010
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (7)
* 8290125 Voice response unit shortcutting 8 2008
* 2010/0054,430 VOICE RESPONSE UNIT SHORTCUTTING 5 2008
9106745 Voice response unit harvesting 0 2008
* 2010/0067,670 VOICE RESPONSE UNIT HARVESTING 3 2008
9003300 Voice response unit proxy utilizing dynamic web interaction 0 2008
* 2010/0088,613 VOICE RESPONSE UNIT PROXY UTILIZING DYNAMIC WEB INTERACTION 4 2008
8634521 Voice response unit shortcutting 3 2012
 
MicroStrategy Incorporated (9)
* 8094788 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with customized message depending on recipient 19 2002
8130918 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing 7 2002
8051369 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts 16 2005
* 2005/0210,376 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts 4 2005
8607138 System and method for OLAP report generation with spreadsheet report within the network user interface 4 2005
9208213 System and method for network user interface OLAP report formatting 1 2005
8321411 System and method for management of an automatic OLAP report broadcast system 4 2008
8995628 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with closed loop transaction processing 3 2012
9477740 System and method for management of an automatic OLAP report broadcast system 0 2012
* Cited By Examiner

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