US Patent No: 7,881,443

Number of patents in Portfolio can not be more than 2000

System and method for real-time, personalized, dynamic, interactive voice services for travel availability information

ALSO PUBLISHED AS: 20030194065

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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System and methods for real-time, interactive transmission of information about travel schedules and creation of travel schedules are provided. A user defines desired travel parameters, such as dates, times, costs and the like related to a travel component. Travel components are reviewed to determine if traveler parameters are triggered. If a travel component triggers traveler parameters, options for other travel components may be determined. A user may be contacted and communicated information about the travel component and options, thereby allowing a user to interactively create a travel schedule.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
MICROSTRATEGY, INCORPORATEDMCLEAN, VA93

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Langseth, Justin Reston, VA 25 1207
Orolin, Nicolas J McLean, VA 7 356
Patnaik, Anurag Arlington, VA 43 2553
Richards,, III Frederick - 2 13
Saylor, Michael J Vienna, VA 43 2105
Zirngibl, Michael Washington, DC 39 1850

Cited Art Landscape

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* 5,331,546 Trip planner optimizing travel itinerary selection conforming to individualized travel policies 166 1991
 
SAMSUNG ELECTRONICS CO., LTD. (6)
5,406,626 Radio receiver for information dissemenation using subcarrier 153 1993
5,524,051 Method and system for audio information dissemination using various modes of transmission 173 1994
5,771,276 Voice templates for interactive voice mail and voice response system 116 1995
5,751,806 Audio information dissemination using various transmission modes 140 1996
5,737,393 Script-based interactive voice mail and voice response system 121 1997
6,014,428 Voice templates for interactive voice mail and voice response system 101 1998
 
SONY ELECTRONICS INC. (3)
5,724,410 Two-way voice messaging terminal having a speech to text converter 135 1995
6,313,734 Voice synthesis of e-mail for delivery to voice pager or voice mail 53 1996
6,397,387 Client and server system 187 1997
 
EOEXCHANGE, INC. (1)
6,078,924 Method and apparatus for performing data collection, interpretation and analysis, in an information platform 483 1998
 
INTERNETAD SYSTEMS LLC (1)
5,572,643 Web browser with dynamic display of information objects during linking 1678 1995
 
ONTIRA COMMUNICATIONS INC. (1)
5,214,689 Interactive transit information system 59 1992
 
Webplus, Ltd. (1)
* 6,311,178 Multi-element confidence matching system and the method therefor 117 1998
 
AISIN AW CO., LTD. (1)
6,101,443 Route search and navigation apparatus and storage medium storing computer programs for navigation processing with travel difficulty by-pass 238 1998
 
UNWIRED PLANET, LLC (2)
5,809,415 Method and architecture for an interactive two-way data communication network 549 1995
6,181,935 Mobility extended telephone application programming interface and method of use 290 1997
 
TOYOTA JIDOSHA KABUSHIKI KAISHA (2)
5,204,821 Parts supply instruction apparatus 88 1990
6,119,095 System for planning and revising an itinerary based on intended travel time and expected consumption time 98 1997
 
HERMIT HILL HOLDINGS, LLC (1)
5,799,063 Communication system and method of providing access to pre-recorded audio messages via the Internet 265 1996
 
RECOVERY MANAGEMENT CORPORATION (1)
6,182,053 Method and apparatus for managing inventory 135 1996
 
INFORMATICA CORPORATION (1)
5,794,246 Method for incremental aggregation of dynamically increasing database data sets 113 1997
 
ALBERT EINSTEIN HEALTHCARE NETWORK (1)
5,946,666 Monitoring device for financial securities 231 1996
 
Weiss Jensen Ellis & Howard (1)
6,144,848 Handheld remote computer control and methods for secured interactive real-time telecommunications 641 1996
 
TERADATA US, INC. (1)
5,765,028 Method and apparatus for providing neural intelligence to a mail query agent in an online analytical processing system 114 1996
 
RICOH COMPANY, LTD. (1)
6,012,083 Method and apparatus for document processing using agents to process transactions created based on document content 379 1996
 
NATIONAL SEMICONDUCTOR CORPORATION (2)
5,764,736 Method for switching between a data communication session and a voice communication session 228 1995
5,923,736 Hypertext markup language based telephone apparatus 163 1996
 
PANASONIC INTELLECTUAL PROPERTY CORPORATION OF AMERICA (1)
6,477,549 Transmission document editing device, a server device in a communication document processing system, and a computer-readable record medium that stores the function thereof 47 1998
 
InterVoice Limited Partnership (6)
5,452,341 Integrated voice processing system 70 1993
5,946,485 Enhanced graphical development environment for controlling program flow 141 1996
5,797,124 Voice-controlled voice mail having random-order message retrieval based on played spoken identifier list 85 1996
5,913,195 System and method for developing VRU voice dialogue 72 1996
6,061,433 Dynamically changeable menus based on externally available data 112 1997
6,131,184 Enhanced graphical development environment for controlling program flow 34 1999
 
NCR CORPORATION (2)
5,870,746 System and method for segmenting a database based upon data attributes 250 1996
6,151,601 Computer architecture and method for collecting, analyzing and/or transforming internet and/or electronic commerce data for storage into a data storage area 346 1997
 
IP.COM I, LLC (1)
6,038,561 Management and analysis of document information text 241 1997
 
INFINITE DATA TRANSFER L.L.C. (1)
5,857,191 Web application server with secure common gateway interface 145 1996
 
A9.COM, INC. (1)
6,185,558 Identifying the items most relevant to a current query based on items selected in connection with similar queries 326 1998
 
NETZERO, INC. (1)
6,366,298 Monitoring of individual internet usage 182 1999
 
AMAZON TECHNOLOGIES, INC. (2)
6,064,980 System and methods for collaborative recommendations 529 1998
6,006,225 Refining search queries by the suggestion of correlated terms from prior searches 585 1998
 
INTELLITRANS GLOBAL VMI, LLC (1)
6,341,271 Inventory management system and method 194 1998
 
APTV. MESSAGING SYSTEM LLC (1)
5,872,926 Integrated message system 247 1996
 
SCIENTIFIC-ATLANTA, INC. (1)
5,724,525 System and method for remotely selecting subscribers and controlling messages to subscribers in a cable television system 262 1995
 
BANK OF AMERICA CORPORATION (1)
5,270,922 System for distributing, processing and displaying financial information 542 1991
 
ADVANCED MESSAGING TECHNOLOGIES, INC. (1)
6,549,612 Unified communication services via e-mail 354 1999
 
American Greetings Corporation (1)
6,360,139 Method and system for vending products 52 1998
 
McGraw-Hill, Inc. (1)
4,868,866 Broadcast data distribution system 327 1988
 
TOUCH SCREEN MEDIA, INC. (1)
* 5,422,809 Method and apparatus for providing travel destination information and making travel reservations 155 1993
 
WALT DISNEY CORPORATION (1)
5,931,908 Visual object present within live programming as an actionable event for user selection of alternate programming wherein the actionable event is selected by human operator at a head end for distributed data and programming 256 1996
 
TOSHIBA AMERICA INFORMATION, INC., A CA CORP. (1)
5,822,405 Automated retrieval of voice mail using speech recognition 130 1996
 
RALPHALPHA, LLC (1)
5,960,437 System and method for storing and managing information 78 1996
 
CHURCHILL FINANCIAL LLC (1)
4,775,936 Overbooking system 71 1986
 
ROYAL CARIBBEAN CRUISES LTD. (1)
4,788,643 Cruise information and booking data processing system 136 1985
 
Vallon, Inc. (1)
6,012,066 Computerized work flow system 153 1997
 
Callnet Communications (1)
6,011,844 Point-of-presence call center management system 169 1999
 
TTI INVENTIONS B LLC (1)
5,323,452 Visual programming of telephone network call processing logic 156 1990
 
COOPER UNION FOR THE ADVANCEMENT OF SCIENCE AND ART (1)
5,694,459 Personalized information service system 68 1997
 
BUSINESS OBJECTS SOFTWARE LTD. (3)
5,555,403 Relational database access system using semantically dynamic objects 166 1991
6,289,352 Apparatus and method for compound on-line analytical processing in databases 67 1998
6,490,593 Apparatus and method for compound on-line analytical processing in databases 50 2001
 
SIEMENS ENTERPRISE COMMUNICATIONS, INC. (3)
5,757,644 Voice interactive call center training method using actual screens and screen logic 83 1996
5,943,410 Automated calling of multiple numbers using directory assistance 67 1996
6,487,277 Apparatus and method for improving the user interface of integrated voice response systems 134 1998
 
KEYNOTE SYSTEMS, INC. (1)
6,741,967 Full service research bureau and test center method and apparatus 80 1999
 
PITNEY BOWES INC. (1)
5,787,278 Method and system for generating and mailing a system performance report, utilizing a report template with predetermined control commands for controlling the printer 68 1994
 
HITACHI, LTD. (2)
5,168,445 Automatic ordering system and method for allowing a shop to tailor ordering needs 152 1989
5,128,861 Inventory control method and system 152 1989
 
APPLE INC. (4)
5,754,939 System for generation of user profiles for a system for customized electronic identification of desirable objects 1183 1995
6,009,383 Digital connection for voice activated services on wireless networks 54 1997
6,203,192 System and method for automatically delivering messages to a telecommunications device 84 1997
6,434,524 Object interactive user interface using speech recognition and natural language processing 214 1999
 
GOOGLE TECHNOLOGY HOLDINGS LLC (2)
6,011,579 Apparatus, method and system for wireline audio and video conferencing and telephony, with network interactivity 92 1996
6,081,815 Method for processing a hyperlink formatted message to make it compatible with an alphanumeric messaging device 50 1997
 
VOICE FX, LLC (1)
5,970,124 Sponsored information distribution method and apparatus 76 1997
 
Caldwell Communications Development, Inc. (1)
5,644,624 Automatic telephone call origination and retry system and method of operation 54 1995
 
CLINICAL DECISION SUPPORT, LLC (1)
6,482,156 Computerized medical diagnostic and treatment advice system including network access 189 2001
 
DISNEY ENTERPRISES, INC. (1)
5,978,766 Machine, method and medium for assisted selection of information from a choice space 109 1995
 
Bell Telephone Laboratories, Incorporated (1)
4,837,798 Communication system having unified messaging 637 1986
 
SIEMENS CORPORATION;INTELLECTUAL PROPERTY DEPARTMENT (2)
6,018,710 Web-based interactive radio environment: WIRE 167 1996
5,991,365 Remote phone-based access to a universal multimedia mailbox 94 1997
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (17)
5,347,632 Reception system for an interactive computer network and method of operation 993 1989
5,444,768 Portable computer device for audible processing of remotely stored messages 118 1991
5,539,808 Method and system for enhanced processing of audio messages with a data processing system 41 1992
5,684,992 User console and computer operating system asynchronous interaction interface 36 1995
6,182,153 Object-oriented programming interface for developing and running network management applications on a network communication infrastructure 57 1996
5,748,959 Method of conducting asynchronous distributed collective operations 36 1996
5,940,818 Attribute-based access for multi-dimensional databases 152 1997
5,978,796 Accessing multi-dimensional data by mapping dense data blocks to rows in a relational database 138 1997
5,974,406 Automated matching, scheduling, and notification system 205 1997
6,094,651 Discovery-driven exploration of OLAP data cubes 115 1997
6,035,336 Audio ticker system and method for presenting push information including pre-recorded audio 86 1997
6,122,628 Multidimensional data clustering and dimension reduction for indexing and searching 267 1997
6,246,672 Singlecast interactive radio system 216 1998
6,493,685 Electronic account presentation and response system and method 305 1999
6,122,636 Relational emulation of a multi-dimensional database index 141 1999
7,065,188 System and method for personalizing dialogue menu for an interactive voice response system 91 1999
* 6,671,716 Processing extended transactions in a client-server system 54 2000
 
ADVANCED MICRO DEVICES, INC. (1)
5,740,429 E10 reporting tool 99 1995
 
INVESTORS GUARANTY FUND, LTD. (1)
5,742,775 Method and apparatus of creating financial instrument and administering an adjustable rate loan system 277 1995
 
AT&T IPM CORP. (1)
5,661,781 Message notification system for card users 41 1995
 
SIEMENS AKTIENGESELLSCHAFT (1)
6,400,938 Process for controlling the initiation of emergency calls in cordless telecommunication systems, in particular DECT/GAP systems 7 1999
 
CAROLINA CIPHER, GREENSBORO, COUNTY OF GUILFORD, (1)
5,101,352 Material requirements planning system 147 1989
 
TVWORKS, LLC (1)
6,459,427 Apparatus and method for web-casting over digital broadcast TV network 231 1998
 
EGGHEAD.COM, INC. (1)
6,047,264 Method for supplying automatic status updates using electronic mail 394 1996
 
FUJITSU LIMITED (3)
5,781,886 Voice response apparatus 51 1995
6,003,009 Transfer information management device and transfer information management method 46 1996
5,913,202 Financial information intermediary system 395 1997
 
FIRST AMERICAN CMSI (1)
5,878,403 Computer implemented automated credit application analysis and decision routing system 473 1995
 
SOUND VIEW INNOVATIONS, LLC (3)
5,970,122 Two-way wireless messaging system having user agent 163 1996
6,240,391 Method and apparatus for assembling and presenting structured voicemail messages 151 1999
6,459,774 Structured voicemail messages 111 1999
 
HALL, RODERICK C. M. (1)
5,781,735 Method for monitoring and managing operational characteristics of workstations on a network without user network impact 86 1997
 
TRAFFICCAST INTERNATIONAL, INC. (1)
6,209,026 Central processing and combined central and local processing of personalized real-time traveler information over internet/intranet 112 1997
 
REPORTING TECHNOLOGIES, INC. (3)
6,173,310 System and method for automatic transmission of on-line analytical processing system report output 114 1999
6,269,393 System and method for automatic transmission of personalized OLAP report output 152 2000
7,330,847 System and method for management of an automatic OLAP report broadcast system 9 2003
 
SHORETEL, INC. (1)
7,379,540 Server with backup capability for distributed IP telephony systems 29 2003
 
AT&T INTELLECTUAL PROPERTY II, L.P. (1)
5,974,398 Method and apparatus enabling valuation of user access of advertising carried by interactive information and entertainment services 474 1997
 
BRECKENRIDGE CAPITAL FUND LLC (2)
5,872,921 System and method for a real time data stream analyzer and alert system 77 1996
5,838,252 Interactive two-way pager systems 238 1996
 
ANGEL.COM INCORPORATED (5)
6,501,832 Voice code registration system and method for registering voice codes for voice pages in a voice network access provider system 202 2000
6,707,889 Multiple voice network access provider system and method 86 2000
6,792,086 Voice network access provider system and method 84 2000
6,888,929 Revenue generation method for use with voice network access provider system and method 85 2000
6,895,084 System and method for generating voice pages with included audio files for use in a voice page delivery system 258 2001
 
HOME ACCOUNT NETWORK, INC. (6)
4,953,085 System for the operation of a financial account 477 1987
5,911,135 System for managing financial accounts by a priority allocation of funds among accounts 300 1991
5,864,828 Personal financial management system for creation of a client portfolio of investment and credit facilities where funds are distributed based on a preferred allocation 248 1991
5,884,285 System for managing financial accounts by reallocating funds among accounts 287 1992
5,852,811 Method for managing financial accounts by a preferred allocation of funds among accounts 528 1994
5,911,136 System for prioritized operation of a personal financial account comprising liabilities and investment assets 299 1997
 
Toshiba Software Engineering Corp. (1)
5,577,165 Speech dialogue system for facilitating improved human-computer interaction 181 1994
 
WU, JOHN (1)
6,292,811 Populating cells of an electronic financial statement 82 1998
 
Global Crossing, North America (1)
6,279,038 Client interface 63 1998
 
NBS RADIO CORPORATION (1)
6,314,094 Mobile wireless internet portable radio 165 1998
 
SIEMENS INFORMATION AND COMMUNICATION NETWORKS, INC. (1)
5,950,165 Automated visiting of multiple web sites 50 1997
 
GLOBAL CROSSING TELECOMMUNICATIONS, INC. (2)
5,590,181 Call-processing system and method 163 1993
5,799,156 System for determining an alternative application to receive message from first application when the number of times to resend the message to second application is exceeded 70 1995
 
BORLAND SOFTWARE CORPORATION (1)
5,572,644 System and methods for multi-dimensional information processing 93 1993
 
E*TRADE FINANCIAL CORPORATION (1)
6,157,705 Voice control of a server 143 1997
 
FRONTLINE TECHNOLOGIES GROUP LLC (1)
6,334,133 System and method for performing substitute fulfillment 47 1998
 
EON CORPORATION (1)
5,790,936 Low power subscriber unit transmitting voice messages in a two-way communication system 38 1994
 
TOPTIER SOFTWARE (1)
6,480,842 Dimension to domain server 82 1999
 
AT&T Bell Laboratories (2)
5,195,086 Multiple call control method in a multimedia conferencing system 337 1990
5,333,180 Call message delivery system and method utilizing caller-selected system announcements 75 1991
 
SAS INSTITUTE INC. (1)
5,956,693 Computer system for merchant communication to customers 311 1996
 
MICROSOFT TECHNOLOGY LICENSING, LLC (1)
5,754,858 Customizable application project generation process and system 117 1996
 
VALUE CLICK, INC. (1)
5,848,396 Method and apparatus for determining behavioral profile of a computer user 1393 1996
 
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. (1)
5,907,598 Multimedia web page applications for AIN telephony 115 1997
 
TOY, WILLIAM W. (1)
4,554,418 Information monitoring and notification method and apparatus 289 1983
 
Electronic Information Systems, Inc. (1)
5,430,792 Automated telephone calling system 82 1994
 
FS Holdings, Inc. (1)
5,893,079 System for receiving, processing, creating, storing, and disseminating investment information 214 1997
 
VERIZON PATENT AND LICENSING INC. (9)
5,918,213 System and method for automated remote previewing and purchasing of music, video, software, and other multimedia products 832 1995
6,215,858 Analog terminal internet access 209 1996
5,884,262 Computer network audio access and conversion system 502 1996
5,712,901 Automatic voice/text translation of phone mail messages 130 1996
5,893,905 Automated SLA performance analysis monitor with impact alerts on downstream jobs 136 1996
5,953,406 Generalized customer profile editor for call center services 107 1997
* 6,493,447 Contact server for call center for syncronizing simultaneous telephone calls and TCP/IP communications 99 1997
6,256,659 System and method for performing hybrid preemptive and cooperative multi-tasking in a computer system 66 1997
2006/0129,499 Integrated proxy interface for web based data management reports 21 2006
 
BCL COMPUTERS, INC. (1)
6,336,124 Conversion data representing a document to other formats for manipulation and display 281 1999
 
THE BOARD OF TRUSTEES OF THE LELAND STANFORD JUNIOR UNIVERSITY (1)
6,101,473 Using speech recognition to access the internet, including access via a telephone 111 1997
 
VOICECOM TELECOMMUNICATIONS, LLC (1)
5,945,989 Method and apparatus for adding and altering content on websites 272 1997
 
PERSONAL AUDIO LLC (1)
5,721,827 System for electrically distributing personalized information 764 1996
 
MELVINO TECHNOLOGIES, LIMITED (1)
* 6,763,300 Notification systems and methods with purpose message in notifications 33 2003
 
INTERTAINER, INC. (1)
6,189,008 Dynamic digital asset management 110 1998
 
SOUND CHEERS LIMITED (1)
6,975,835 Method and apparatus for an interactive Web Radio system that broadcasts a digital markup language 56 1999
 
REAL LIVING, INC. (1)
6,236,977 Computer implemented marketing system 498 1999
 
INTELLISYNC CORPORATION (1)
6,016,478 Scheduling system with methods for peer-to-peer scheduling of remote users 390 1996
 
UNISYS CORPORATION (5)
5,987,586 Method and apparatus for asynchronous device communication 34 1993
5,493,606 Multi-lingual prompt management system for a network applications platform 69 1994
6,058,166 Enhanced multi-lingual prompt management in a voice messaging system with support for speech recognition 71 1997
6,405,171 Dynamically loadable phrase book libraries for spoken language grammars in an interactive system 29 1999
6,321,198 Apparatus for design and simulation of dialogue 100 1999
 
AT&T CORP. (16)
5,809,113 Enhanced, deferred messaging service 12 1996
5,864,605 Voice menu optimization method and system 70 1996
6,014,427 Voice mail with embedded executable responses 93 1996
6,125,376 Method and apparatus for voice interaction over a network using parameterized interaction definitions 66 1997
6,101,241 Telephone-based speech recognition for data collection 79 1997
6,009,410 Method and system for presenting customized advertising to a user on the world wide web 879 1997
6,016,336 Interactive voice response system with call trainable routing 145 1997
6,020,916 Videophone multimedia interactive on-hold information menus 83 1997
6,178,446 Method and system for supporting interactive commercials displayed on a display device using a telephone network 113 1997
6,269,151 System and method for delivering voice messages to voice mail systems 25 1998
6,226,360 System and method for delivery of pre-recorded voice phone messages 65 1998
6,404,877 Automated toll-free telecommunications information service and apparatus 103 1998
6,243,445 Method and apparatus for telephone data network access 57 1998
6,456,699 Web-based generation of telephony-based interactive voice response applications 118 1998
6,400,804 On-hold activity selection apparatus and method 163 1998
6,253,146 Network-based traffic congestion notification service 137 1999
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
QUALCOMM INCORPORATED (1)
* 8,483,365 Inbound caller authentication for telephony applications 0 2010
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (3)
* 8,290,125 Voice response unit shortcutting 3 2008
* 2010/0054,430 VOICE RESPONSE UNIT SHORTCUTTING 3 2008
8,634,521 Voice response unit shortcutting 1 2012
 
MICROSTRATEGY, INCORPORATED (5)
* 8,094,788 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with customized message depending on recipient 7 2002
8,130,918 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing 2 2002
8,051,369 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts 10 2005
8,607,138 System and method for OLAP report generation with spreadsheet report within the network user interface 0 2005
8,321,411 System and method for management of an automatic OLAP report broadcast system 1 2008
* Cited By Examiner

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