Customizing help content
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United States of America Patent
Stats
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Feb 1, 2011
Grant Date -
Sep 18, 2008
app pub date -
Mar 14, 2007
filing date -
Mar 14, 2007
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A method for providing customized help, the method comprising: retrieving a first help content from a first help datastore in response to a help request received from a user, the first help datastore storing a plurality of help content each associated with a respective help identifier; retrieving a second help content from a second help datastore, the second help datastore storing a plurality of help content each associated with a respective help identifier, the second help content having the same help identifier as the first help content; generating a help presentation file comprising the first help content and the second help content; wherein one the first help datastore or the second help datastore is editable by the user and the other help datastore is non-editable by the user.
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