Creating a voice response grammar from a presentation grammar
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United States of America Patent
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Feb 1, 2011
Grant Date -
Sep 25, 2008
app pub date -
Jun 10, 2008
filing date -
Dec 11, 2003
priority date (Note) -
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status (Latency Note)
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Abstract
Methods, systems, and products are disclosed for creating a voice response grammar in a voice response server including identifying presentation documents for a presentation, each presentation document having a presentation grammar. Typical embodiments include storing each presentation grammar in a voice response grammar on a voice response server. In typical embodiments, identifying presentation documents for a presentation includes creating a data structure representing a presentation and listing at least one presentation document in the data structure representing a presentation. In typical embodiments listing the at least one presentation document includes storing a location of the presentation document in the data structure representing a presentation and storing each presentation grammar includes retrieving a presentation grammar of the presentation document in dependence upon the location of the presentation document.
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