Tracking use of interface and online assistance
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United States of America Patent
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Feb 22, 2011
Issued Date -
N/A
app pub date -
Sep 28, 2007
filing date -
Sep 28, 2007
priority date (Note) -
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Abstract
A method is used in tracking use of interface and online assistance. A first set of a user's user interface activity is tracked. The user's online assistance activity subsequent to the user's user interface activity is tracked. A second set of the user's user interface activity is tracked. The second set occurs subsequent to the user's online assistance activity. A description of the first and second sets of the user's user interface activity and the user's online assistance activity are recorded together.
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