Queue information monitoring system and method

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United States of America Patent

PATENT NO 7898964
SERIAL NO

11869783

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Systems and methods are provided for monitoring messages through a plurality of queues. Information associated with a channel entry of a message exiting a first queue is obtained. Information associated with the channel entry of the message exiting a second queue is obtained. The information is communicated to a monitoring component for the message. The information from the monitoring component is displayed to enable a user to determine a queue status.

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Patent Owner(s)

  • SPRINT COMMUNICATIONS COMPANY L.P.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Glenn, Kenneth D Olathe, US 3 25
House, Robert K Overland Park, US 1 0
Krause, Alan S Fairway, US 5 96
Tam, Cindy S Potomac, US 1 0

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