Real-time sales support and learning tool
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United States of America Patent
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Mar 1, 2011
Grant Date -
Sep 22, 2005
app pub date -
Mar 19, 2004
filing date -
Mar 19, 2004
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A real time sales support method includes automatically monitoring an interaction between a sales agent and a customer. One or more contexts of the interaction are determined and, based on the contexts, stored information relevant to the interaction is automatically retrieved. The retrieved information is provided in an electronically presentable format to the sales agent to be shared with the customer.
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