End-user portal session logging by portlets
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United States of America Patent
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Mar 8, 2011
Grant Date -
Feb 15, 2007
app pub date -
Aug 9, 2005
filing date -
Aug 9, 2005
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A portal uses portlets to provide a session to a user. Based on portlet events that occur in the session, portlet log entries are sent from the portlets to a log server. The log server stores log entries comprising the portlet log entries and the portal log entries. A customer service representative in communication with the user is provided a display of an activity of the user in the session based on the log entries from the log server.
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