Method and apparatus for identifying unexpected behavior of a customer in a retail environment using detected location data, temperature, humidity, lighting conditions, music, and odors

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United States of America Patent

PATENT NO 7908237
APP PUB NO 20090006286A1
SERIAL NO

11771912

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Abstract

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A computer implemented method, apparatus, and computer usable program product for identifying unexpected behavioral patterns. The process parses event data derived from video data to identify behavioral patterns, wherein the event data comprises metadata describing events occurring in a selected environment. The process analyzes the behavioral patterns to identify a set of expected behavioral patterns occurring in the selected environment, and generates an expected behavioral model using the expected behavioral patterns. Thereafter, the process forms a set of unexpected behavioral patterns from the behavioral patterns inconsistent with the expected behavioral model.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Angell, Robert Lee Salt Lake City, US 75 3713
Kraemer, James R Santa Fe, US 320 9630

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