US Patent No: 7,912,702

Number of patents in Portfolio can not be more than 2000

Statistical language model trained with semantic variants

ALSO PUBLISHED AS: 20080052078
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Abstract

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An intelligent query system for processing voiced-based queries is disclosed, which uses a combination of both statistical and semantic based processing to identify the question posed by the user by understanding the meaning of the user's utterance. Based on identifying the meaning of the utterance, the system selects a single answer that best matches the user's query. The answer that is paired to this single question is then retrieved and presented to the user. The system, as implemented, accepts environmental variables selected by the user and is scalable to provide answers to a variety and quantity of user-initiated queries.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
NUANCE COMMUNICATIONS, INC.ARMONK, NY1781

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bennett, Ian Palo Alto, US 49 545

Cited Art Landscape

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* 7,624,007 System and method for natural language processing of sentence based queries 81 2004
* 7,702,508 System and method for natural language processing of query answers 79 2004
* 7,729,904 Partial speech processing device and method for use in distributed systems 87 2004
2006/0111,909 System and method for providing network coordinated conversational services 29 2005
* 7,647,225 Adjustable resource based speech recognition system 79 2006
* 7,698,131 Speech recognition system for client devices having differing computing capabilities 71 2007
* 7,725,320 Internet based speech recognition system with dynamic grammars 82 2007
* 7,672,841 Method for processing speech data for a distributed recognition system 69 2008
* 7,725,321 Speech based query system using semantic decoding 70 2008
 
Voice Powered Technology International, Inc. (1)
5,602,963 Voice activated personal organizer 114 1993
 
FONIX CORPORATION (1)
5,873,062 User independent, real-time speech recognition system and method 36 1997
 
E*TRADE FINANCIAL CORPORATION (2)
6,157,705 Voice control of a server 145 1997
6,418,199 Voice control of a server 92 2000
 
Travelocity.com LP (1)
2003/0158,738 SYSTEM AND METHOD FOR PROVIDING TRAVEL SERVICE INFORMATION BASED UPON A SPEECH-BASED REQUEST 22 1999
 
MOTOROLA SOLUTIONS, INC. (1)
5,371,901 Remote voice control system 102 1994
 
International Voice Register, Inc. (1)
5,758,322 Method and apparatus for conducting point-of-sale transactions using voice recognition 181 1994
 
AMI SEMICONDUCTOR, INC. (1)
4,521,907 Multiplier/adder circuit 83 1982
 
NEC CORPORATION (3)
6,044,266 Method and apparatus for transmitting data packets over voice channel 48 1997
6,522,725 Speech recognition system capable of flexibly changing speech recognizing function without deteriorating quality of recognition result 30 1998
6,397,188 Natural language dialogue system automatically continuing conversation on behalf of a user who does not respond 23 1999
 
MICROSOFT TECHNOLOGY LICENSING, LLC (19)
5,802,526 System and method for graphically displaying and navigating through an interactive voice response menu 307 1996
5,913,193 Method and system of runtime acoustic unit selection for speech synthesis 146 1996
5,983,190 Client server animation system for managing interactive user interface characters 286 1997
5,802,256 Generating improved belief networks 63 1997
5,933,822 Apparatus and methods for an information retrieval system that employs natural language processing of search results to improve overall precision 489 1997
6,374,219 System for using silence in speech recognition 43 1998
6,901,399 System for processing textual inputs using natural language processing techniques 154 1998
6,298,324 Speech recognition system with changing grammars and grammar help command 58 1998
6,246,977 Information retrieval utilizing semantic representation of text and based on constrained expansion of query words 116 1999
6,601,026 Information retrieval by natural language querying 337 1999
6,807,574 Method and apparatus for content personalization over a telephone interface 229 1999
6,970,915 Streaming content over a telephone interface 153 1999
6,842,767 Method and apparatus for content personalization over a telephone interface with adaptive personalization 284 2000
6,745,161 System and method for incorporating concept-based retrieval within boolean search engines 155 2000
6,910,003 System, method and article of manufacture for concept based information searching 177 2000
6,961,694 Method and apparatus for reducing latency in speech-based applications 21 2001
7,092,871 Tokenizer for a natural language processing system 25 2001
6,985,852 Method and apparatus for dynamic grammars and focused semantic parsing 29 2001
7,177,799 Semantic analysis system for interpreting linguistic structures output by a natural language linguistic analysis system 28 2002
 
MicroStrategy Incorporated (4)
6,850,603 System and method for the creation and automatic deployment of personalized dynamic and interactive voice services 100 1999
6,964,012 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts 90 1999
6,885,734 System and method for the creation and automatic deployment of personalized, dynamic and interactive inbound and outbound voice services, with real-time interactive voice database queries 154 2000
6,940,953 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services including module for generating and formatting voice services 77 2000
 
TEXTWISE LLC (2)
6,076,088 Information extraction system and method using concept relation concept (CRC) triples 323 1997
6,304,864 System for retrieving multimedia information from the internet using multiple evolving intelligent agents 249 1999
 
QUALCOMM INCORPORATED (3)
5,956,683 Distributed voice recognition system 144 1996
6,411,926 Distributed voice recognition system 45 1999
7,203,643 Method and apparatus for transmitting speech activity in distributed voice recognition systems 34 2002
 
GENERAL ELECTRIC COMPANY (1)
6,141,640 Multistage positive product vector quantization for line spectral frequencies in low rate speech coding 39 1998
 
VERIZON PATENT AND LICENSING INC. (7)
5,703,935 Automated telephone operator services 114 1994
6,823,054 Apparatus and method for analyzing an automated response system 73 2002
6,879,685 Apparatus and method for analyzing routing of calls in an automated response system 69 2002
6,904,143 Apparatus and method for logging events that occur when interacting with an automated call center system 66 2002
6,970,554 System and method for observing calls to a call center 75 2002
7,003,079 Apparatus and method for monitoring performance of an automated response system 79 2002
7,039,166 Apparatus and method for visually representing behavior of a user of an automated response system 105 2002
 
WORD TO INFO, INC. (1)
6,138,087 Memory system for storing and retrieving experience and knowledge with natural language utilizing state representation data, word sense numbers, function codes and/or directed graphs 42 1997
 
IANYWHERE SOLUTIONS, INC. (2)
7,231,343 Synonyms mechanism for natural language systems 88 2002
7,353,176 Actuation system for an agent oriented architecture 29 2002
 
SPEECHWORKS INTERNATIONAL, INC. (3)
5,765,130 Method and apparatus for facilitating speech barge-in in connection with voice recognition systems 68 1996
6,173,266 System and method for developing interactive speech applications 316 1998
6,519,562 Dynamic semantic control of a speech recognition system 113 1999
 
INTECOM, INCOROPRATED (1)
5,838,683 Distributed interactive multimedia system architecture 171 1995
 
ALCATEL-LUCENT USA INC. (2)
5,751,907 Speech synthesizer having an acoustic element database 36 1995
5,797,123 Method of key-phase detection and verification for flexible speech understanding 141 1996
 
FAIR ISAAC CORPORATION (1)
5,317,507 Method for document retrieval and for word sense disambiguation using neural networks 241 1990
 
PRC INC. (1)
4,914,590 Natural language understanding system 287 1988
 
FRANCE TELECOM (1)
6,157,909 Process and device for blind equalization of the effects of a transmission channel on a digital speech signal 34 1998
 
NOVELL INTELLECTUAL PROPERTY HOLDING, INC. (1)
6,081,774 Natural language information retrieval system and method 349 1997
 
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (1)
5,748,841 Supervised contextual language acquisition system 182 1997
 
UNISYS CORPORATION (2)
5,652,897 Robust language processor for segmenting and parsing-language containing multiple instructions 50 1993
5,995,918 System and method for creating a language grammar using a spreadsheet or table interface 63 1997
 
AT&T CORP. (20)
5,509,104 Speech recognition employing key word modeling and non-key word modeling 95 1993
5,675,707 Automated call router system and method 149 1995
6,032,111 Method and apparatus for compiling context-dependent rewrite rules and input strings 100 1997
5,860,063 Automated meaningful phrase clustering 136 1997
5,895,466 Automated natural language understanding customer service system 168 1997
6,192,110 Method and apparatus for generating sematically consistent inputs to a dialog manager 128 1997
6,021,384 Automatic generation of superwords 108 1997
6,044,337 Selection of superwords based on criteria relevant to both speech recognition and understanding 76 1997
6,173,279 Method of using a natural language interface to retrieve information from one or more data resources 238 1998
6,138,100 Interface for a voice-activated connection system 78 1998
7,031,925 Method and apparatus for creating customer specific dynamic grammars 29 1998
6,243,679 Systems and methods for determinization and minimization a finite state transducer for speech recognition 77 1998
6,246,986 User barge-in enablement in large vocabulary speech recognition systems 63 1998
6,574,597 Fully expanded context-dependent networks for speech recognition 104 2000
6,697,780 Method and apparatus for rapid acoustic unit selection from a large speech corpus 90 2000
6,681,206 Method for generating morphemes 78 2000
6,651,043 User barge-in enablement in large vocabulary speech recognition systems 42 2001
7,197,460 System for handling frequently asked questions in a natural language dialog service 139 2002
2003/0191,625 Method and system for creating a named entity language model 65 2003
7,231,341 System and method for natural language generation 23 2005
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
FUJI XEROX CO., LTD. (1)
* 2010/0138,894 INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND COMPUTER READABLE MEDIUM 1 2009
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (1)
* 2014/0046,947 CONTENT REVISION USING QUESTION AND ANSWER GENERATION 0 2012
 
Other [Check patent profile for assignment information] (1)
9,117,447 Using event alert text as input to an automated assistant 0 2012
 
NUANCE COMMUNICATIONS, INC. (6)
* 8,229,734 Semantic decoding of user queries 1 2008
* 2009/0157,401 Semantic Decoding of User Queries 65 2008
* 8,165,887 Data-driven voice user interface 1 2008
* 2010/0145,710 Data-Driven Voice User Interface 7 2008
8,732,114 Knowledge re-use for call routing 0 2009
* 8,688,453 Intent mining via analysis of utterances 1 2011
 
APPLE INC. (57)
8,677,377 Method and apparatus for building an intelligent automated assistant 3 2006
8,458,278 Method and apparatus for displaying information during an instant messaging session 1 2007
8,977,255 Method and system for operating a multi-function portable electronic device using voice-activation 0 2007
8,527,861 Methods and apparatuses for display and traversing of links in page character array 0 2007
8,645,137 Fast, language-independent method for user authentication by voice 0 2007
9,053,089 Part-of-speech tagging using latent analogy 0 2007
8,364,694 Search assistant for digital media assets 0 2007
8,620,662 Context-aware unit selection 2 2007
8,289,283 Language input interface on a device 7 2008
8,996,376 Intelligent text-to-speech conversion 0 2008
8,768,702 Multi-tiered voice feedback in an electronic device 0 2008
8,898,568 Audio user interface 3 2008
8,712,776 Systems and methods for selective text to speech synthesis 0 2008
8,583,418 Systems and methods of detecting language and natural language strings for text to speech synthesis 2 2008
8,396,714 Systems and methods for concatenation of words in text to speech synthesis 6 2008
8,355,919 Systems and methods for text normalization for text to speech synthesis 8 2008
8,352,268 Systems and methods for selective rate of speech and speech preferences for text to speech synthesis 9 2008
8,352,272 Systems and methods for text to speech synthesis 6 2008
8,676,904 Electronic devices with voice command and contextual data processing capabilities 1 2008
8,862,252 Audio user interface for displayless electronic device 0 2009
8,380,507 Systems and methods for determining the language to use for speech generated by a text to speech engine 2 2009
8,614,431 Automated response to and sensing of user activity in portable devices 2 2009
8,682,649 Sentiment prediction from textual data 5 2009
8,345,665 Text to speech conversion of text messages from mobile communication devices 7 2009
8,600,743 Noise profile determination for voice-related feature 0 2010
8,311,838 Devices and methods for identifying a prompt corresponding to a voice input in a sequence of prompts 1 2010
8,682,667 User profiling for selecting user specific voice input processing information 3 2010
8,639,516 User-specific noise suppression for voice quality improvements 0 2010
8,713,021 Unsupervised document clustering using latent semantic density analysis 0 2010
9,104,670 Customized search or acquisition of digital media assets 0 2010
8,719,006 Combined statistical and rule-based part-of-speech tagging for text-to-speech synthesis 0 2010
8,719,014 Electronic device with text error correction based on voice recognition data 0 2010
8,781,836 Hearing assistance system for providing consistent human speech 0 2011
8,812,294 Translating phrases from one language into another using an order-based set of declarative rules 0 2011
8,706,472 Method for disambiguating multiple readings in language conversion 2 2011
8,762,156 Speech recognition repair using contextual information 4 2011
8,688,446 Providing text input using speech data and non-speech data 2 2011
8,775,442 Semantic search using a single-source semantic model 2 2012
8,296,383 Electronic devices with voice command and contextual data processing capabilities 13 2012
8,762,469 Electronic devices with voice command and contextual data processing capabilities 0 2012
8,713,119 Electronic devices with voice command and contextual data processing capabilities 0 2012
8,670,985 Devices and methods for identifying a prompt corresponding to a voice input in a sequence of prompts 0 2012
8,935,167 Exemplar-based latent perceptual modeling for automatic speech recognition 0 2012
8,942,986 Determining user intent based on ontologies of domains 0 2012
8,903,716 Personalized vocabulary for digital assistant 0 2012
8,892,446 Service orchestration for intelligent automated assistant 0 2012
8,799,000 Disambiguation based on active input elicitation by intelligent automated assistant 1 2012
8,706,503 Intent deduction based on previous user interactions with voice assistant 3 2012
8,670,979 Active input elicitation by intelligent automated assistant 1 2012
8,660,849 Prioritizing selection criteria by automated assistant 2 2012
8,718,047 Text to speech conversion of text messages from mobile communication devices 0 2012
8,639,716 Search assistant for digital media assets 0 2013
8,751,238 Systems and methods for determining the language to use for speech generated by a text to speech engine 0 2013
8,930,191 Paraphrasing of user requests and results by automated digital assistant 0 2013
8,731,942 Maintaining context information between user interactions with a voice assistant 1 2013
9,075,783 Electronic device with text error correction based on voice recognition data 0 2013
8,943,089 Search assistant for digital media assets 0 2013
 
MICROSOFT TECHNOLOGY LICENSING, LLC (1)
* 8,112,269 Determining utility of a question 0 2008
 
SAMSUNG ELECTRONICS CO., LTD. (1)
8,543,407 Speech interface system and method for control and interaction with applications on a computing system 2 2012
 
AMAZON TECHNOLOGIES, INC. (2)
8,768,852 Determining phrases related to other phrases 0 2009
8,799,658 Sharing media items with pass phrases 6 2010
* Cited By Examiner

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