Methods and systems for training sales representatives and conducting online sales calls
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Apr 12, 2011
Grant Date -
N/A
app pub date -
Feb 20, 2003
filing date -
Nov 30, 2000
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
Disclosed herein are integrated training and sales methods and systems for training sales representatives in making an online sales call to customers and for conducting the online sales call. The system includes a Web co-browsing tool, a voice channel between the customer and the sales representatives and a training and sales Web site that is simultaneously accessible, viewable and controllable by both the customer and the sales representative through the Web co-browsing tool. The training and sales Web site is structured so as to guide the sales representative and the customer through each step of the online sales call. The system may further include scripted talking points visible only to the sales representative, the scripted talking points prompting the sales representative to communicate information to the customer as the sales representative and the customer navigate through the training and sales Web site.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully