Dispatch application utilizing short message service
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United States of America Patent
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Apr 19, 2011
Grant Date -
Jul 16, 2009
app pub date -
Mar 24, 2009
filing date -
Jul 6, 1998
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A dispatch communication and management system method is provided, allowing a dispatcher and remote service technicians to exchange messages over a network in a prescribed format to notify the technicians of new dispatch orders, and to update status information for dispatch orders in corresponding customer service records in a database.
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