System and method for automatic generation of a natural language understanding model
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United States of America Patent
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Apr 26, 2011
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N/A
app pub date -
Mar 18, 2004
filing date -
Mar 18, 2004
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Abstract
A system and method is provided for rapidly generating a new spoken dialog application. In one embodiment, a user experience person labels the transcribed data (e.g., 3000 utterances) using a set of interactive tools. The labeled data is then stored in a processed data database. During the labeling process, the user experience person not only groups utterances in various call type categories, but also flags (e.g., 100-200) specific utterances as positive and negative examples for use in an annotation guide. The labeled data in the processed data database can also be used to generate an initial natural language understanding (NLU) model.
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