System and method for managing asset installation and evaluation

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7957990
APP PUB NO 20070156492A1
SERIAL NO

11323562

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Efficient and effective centralized management of automated field force installation and evaluation of assets. Service representatives can each perform an asset installation and/or an asset evaluation with the aid of a handheld device. The handheld device can display worksheets comprising a sequence of instructions and prompts related to the installation/evaluation. In performing the asset installation/evaluation, the service representative can follow the instructions and enter responses to the prompts into the handheld device. The handheld device can communicate with a server to download the worksheets onto the handheld device and to upload from the handheld device data related to the installation/evaluation. Authorized users' network devices can interact with a reporting module of the server to generate reports based on the uploaded data. The reports can provide the authorized users with real-time or near real-time information about the service representatives' performance and about particular assets, including, e.g., information about particular asset installations/evaluations.

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Patent Owner(s)

Patent OwnerAddress
ZEBRA TECHNOLOGIES CORPORATION3 OVERLOOK POINT LINCOLNSHIRE IL 60069

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Hawkins, Stan Snellville, US 22 1316
Swiedler, Thomas Roswell, US 3 335
Turner, Charles Jacksonville, US 16 630

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