Automated system and method for delivery of messages and processing of message responses
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United States of America Patent
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Jun 21, 2011
Issued Date -
N/A
app pub date -
May 24, 2002
filing date -
Feb 2, 1999
priority date (Note) -
In Force
status (Latency Note)
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Abstract
An automated system for delivery of messages to multiple recipients, and for processing of responses to the messages, includes a message client, message server, and system database. A message is created using a universal message form. The message content can be translated into multiple formats and sent to one or more different recipients using one or more different types of messaging devices, including pagers, telephones, fax machines, and e-mail readers. A recipient profile manager allows each recipient to select the messaging devices to be used for message delivery as well as preferred messaging schedules, priorities, and message security. Receipt of the messages by the recipients is verified, response requirements collected and consolidated from multiple sources and presented to the message originator in a structured format.
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