System and method for automatically notifying a customer via phone of service restoration
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Jul 12, 2011
Grant Date -
Jun 29, 2006
app pub date -
Dec 29, 2004
filing date -
Dec 29, 2004
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
An automated IVR apparatus for notifying entities of customer-specific information. An automated IVR application that enables subscribers to check the status of their DSL line and to report problems in real time. A “Service Restoration Callback” application enables a service provider to automatically contact a customer via telephone when service is restored after an outage. The customer can configure parameters concerning the received callback. An outage detection module checks all available systems for the status of a customer's service on a real-time, customer-by-customer, call-for-call basis.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully