System and method for analyzing an operation of an organization

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United States of America Patent

PATENT NO 7979303
APP PUB NO 20080183521A1
SERIAL NO

11953223

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Abstract

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A method for analyzing an operation of an organization, especially in the context of an outsourcing. The method includes decomposing the operation along a value chain containing a plurality of processes, associating a process of the value chain with an element that is subject to the process, and designating a characteristic of the associated process and element. As an example, the element is a device (e.g., PC workstation) that is subject to processes (e.g., customer relationship management). As an example, the characteristic is an actor (e.g., an organization or an outsourcer) responsible for performing at the intersection of the associated process and element.

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Patent Owner(s)

  • PILLSBURY WINTHROP SHAW PITTMAN, LLP

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Nash, Joseph E Washington, US 2 34
Parker, Douglas S Washington, US 7 161

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