Leveraging multilevel hierarchical associations to find cross-boundary issues
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United States of America Patent
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Aug 16, 2011
Grant Date -
Jan 21, 2010
app pub date -
Jul 15, 2008
filing date -
Jul 15, 2008
priority date (Note) -
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status (Latency Note)
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Abstract
A mechanism for locating information about a target entity in disparate multilevel hierarchical knowledge repositories. Upon occurrence of an event associated with a target entity comprising an information technology solution, disparate multilevel hierarchical knowledge repositories are searched for metadata about the target entity. A determination is made from the metadata about the target entity whether the repositories comprise entities related to the target entity. If so, links in the metadata are used to search the repositories to locate the related entities. Upon locating a resolution to the event in the repositories, a link to the resolution is stored in the metadata. The repositories are also searched to determine owners of the target entity and related entities, and these owners are then notified of the event and the resolution to the event.
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