Workflow decision management with workflow modification in dependence upon user reactions

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United States of America Patent

PATENT NO 8010700
APP PUB NO 20070116013A1
SERIAL NO

11264716

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Abstract

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Methods, systems, and computer program products are provided for workflow decision management. Embodiments include maintaining a device state history; identifying a device usage pattern in dependence upon the device state history; identifying a workflow scenario in dependence upon the device usage pattern; identifying a workflow in dependence upon the workflow scenario; executing the workflow; identifying a user reaction to the execution of the workflow; identifying an unsuccessful device-controlling action in dependence upon the user reaction; and modifying the workflow in dependence upon the identified unsuccessful device-controlling action. Typical embodiment also include recording, as a representation of a negative user reaction, a determined change between the device attribute value set by executing the workflow and the current value of the device attribute in a user reaction log.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Brown, William A Raleigh, US 108 2207
Muirhead, Richard W Tyler, US 13 614
Reddington, Francis X Richmond, US 41 1859

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