On-demand supplemental diagnostic and service resource planning for mobile systems
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United States of America Patent
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Sep 27, 2011
Grant Date -
Mar 9, 2006
app pub date -
Nov 1, 2005
filing date -
Nov 7, 2002
priority date (Note) -
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status (Latency Note)
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Abstract
Enhanced diagnostic service is provided by determining availability of and downloading a supplemental diagnostic function to isolate a failure according to a service signal from a mobile system; coalescing offers for a repair service according to results of the execution of the downloaded diagnostic function; presenting the offers to an operator of the mobile system; executing the diagnostic function by an on-demand computing system wherein transactions provided by the diagnostic function are automatically shared by simultaneously serving multiple customers; differentiating and recording each customer's usage of the diagnostic functions according to one or more parameters included in the transactions, the parameters uniquely identifying each customer and a type of transaction conducted for that customer; and, responsive to a number of simultaneous transactions to any one server exceeding a performance limit of a given server, automatically accessing one or more additional servers to increase capacity and to share workload.
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