System and method for making an inference based on cumulative data

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United States of America Patent

PATENT NO 8036946
APP PUB NO 20100114660A1
SERIAL NO

12264963

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Abstract

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A method for making an inference based on cumulative data. The method utilizes video, audio, and biometric devices to observe a retail environment for the presence of a customer. Once a customer is present, the method identifies every cohort to which the customer corresponds. Next, the method observes the customer as they peruse aisles in the retail environment. When the customer selects a product, the method identifies the selected product and searches the cohorts for alternate products to offer the customer. The method offers one alternate product to the customer and records to the cohorts whether the customer thereinafter accepts the method's offer and selects the alternate product or rejects the method's offer and continues perusing the retail environment aisles. The method continues observing the customer and offering alternate product until the customer leaves the retail environment.

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Patent Owner(s)

Patent OwnerAddress
TOSHIBA GLOBAL COMMERCE SOLUTIONS HOLDINGS CORPORATION2-17-2 HIGASHI GOTANDA SHINAGAWA-KU TOKYO 141-8664

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Angell, Robert Lee Salt Lake City, US 75 3713
Bijlani, Vinod A Pune, US 12 271
Chen, Jack YongHe, TW 182 1931
Friedlander, Robert R Southbury, US 254 7047
Kraemer, James R Santa Fe, US 320 9630
Wu, Le Gang Shanghai, CN 1 3

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