Receiving page-specific user feedback concerning one or more particular web pages of a website
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United States of America Patent
Stats
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Oct 11, 2011
Grant Date -
Mar 26, 2009
app pub date -
Dec 4, 2008
filing date -
Jul 31, 2002
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
In one embodiment, a method for receiving page-specific user feedback concerning a web page of a website includes using an icon viewable on the page to solicit one or more page-specific open-ended comments concerning the page from a user that has accessed the page. The method includes using software associated with the comment icon and executable in a computing environment of the user to receive the one or more page-specific open-ended comments concerning the particular web page from the user and to obtain background data for reporting to a website owner along with the one or more page-specific open-ended comments concerning the particular web page. The background data facilitating resolution of an issue reflected in the one or more page-specific open-ended comments concerning the particular web page received from the user.
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Cited Art Landscape
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