Apparatus and method for event-driven content analysis
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United States of America Patent
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Nov 15, 2011
Grant Date -
May 19, 2005
app pub date -
Nov 13, 2003
filing date -
Nov 5, 2003
priority date (Note) -
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Abstract
An apparatus and method for the event-driven analysis of media contents derived from customer interactions is disclosed. Content analysis is executed exclusively on those segments of the interaction media that are relevant in a given context. The steps of the analysis are carried out either in a static or dynamic manner where less demanding on resources analysis type is performed prior to more demanding analysis type.
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