US Patent No: 8,082,264
Number of patents in Portfolio can not be more than 2000
Automated scheme for identifying user intent in real-time
Stats
-
Dec 20, 2011
Issued date -
Dec 18, 2007
filing date -
11/959,307
serial no -
In Force
status
Importance
Loading Importance Indicators...
Abstract
An intent guessing system receives partial user queries as they are entered by the user. The partial user queries are compared with different intents derived from previously logged queries. Guesses are made as to which of the intents are associated with the partial user query. The intent guesses are then provided as responses to the user query. Features are identified for the earlier logged queries and associated with the derived intents. The derived intents and associated features are then used to identify intents for the partial user queries.
Loading the Abstract Image...
First Claim
Related Publications
Loading Related Publications...
International Classification(s)
- [Classification Symbol]
- [Patents Count]
Cited Art
| Patent Info | (Count) | # Cites | Year |
|---|---|---|---|
|
|
|||
| 5,826,269 Electronic mail interface for a network server | 194 | 1995 | |
| 6,052,710 System and method for making function calls over a distributed network | 178 | 1996 | |
| 6,021,403 Intelligent user assistance facility | 325 | 1996 | |
| 5,897,622 Electronic shopping and merchandising system | 539 | 1996 | |
| 5,933,822 Apparatus and methods for an information retrieval system that employs natural language processing of search results to improve overall precision | 341 | 1997 | |
| 6,260,035 Intelligent user assistance facility for a software program | 83 | 1998 | |
| 6,285,998 System and method for generating reusable database queries | 58 | 1999 | |
| 7,035,910 System and method for document isolation | 51 | 2000 | |
| 6,766,320 Search engine with natural language-based robust parsing for user query and relevance feedback learning | 162 | 2000 | |
| 2006/0179,404 Method for a browser auto form fill | 21 | 2005 | |
| 2006/0265,232 Adaptive customer assistance system for software products | 8 | 2005 | |
| 7,676,517 Search results injected into client applications | 7 | 2005 | |
|
|
|||
| 4,956,774 Data base optimizer using most frequency values statistics | 94 | 1988 | |
| 5,386,556 Natural language analyzing apparatus and method | 197 | 1992 | |
| 5,995,921 Natural language help interface | 33 | 1996 | |
| 5,873,080 Using multiple search engines to search multimedia data | 147 | 1997 | |
| 6,208,991 Dynamic file mapping for network computers | 32 | 1998 | |
| 6,477,551 Interactive electronic messaging system | 47 | 1999 | |
| 7,428,541 Computer system, method, and program product for generating a data structure for information retrieval, and an associated graphical user interface | 13 | 2003 | |
| 2005/0234,969 Services oriented architecture for handling metadata in a data integration platform | 34 | 2005 | |
| 2007/0208,738 Techniques for providing suggestions for creating a search query | 7 | 2006 | |
| 2008/0243,761 METHOD AND SYSTEM FOR QUANTIFYING A DATA PAGE REPETITION PATTERN FOR A DATABASE INDEX IN A DATABASE MANAGEMENT SYSTEM | 6 | 2007 | |
| 2009/0083,224 SUMMARIZING DATA REMOVED FROM A QUERY RESULT SET BASED ON A DATA QUALITY STANDARD | 6 | 2007 | |
|
|
|||
| 6,957,213 Method of utilizing implicit references to answer a query | 33 | 2000 | |
| 7,035,864 Hierarchical data-driven navigation system and method for information retrieval | 37 | 2000 | |
| 2002/0051,020 Scalable hierarchical data-driven navigation system and method for information retrieval | 34 | 2001 | |
| 2007/0282,769 GUIDED NAVIGATION SYSTEM | 3 | 2006 | |
| 7,672,951 Guided navigation system | 4 | 2006 | |
| 7,668,850 Rule based navigation | 4 | 2006 | |
| 2009/0077,047 METHOD AND APPARATUS FOR IDENTIFYING AND CLASSIFYING QUERY INTENT | 6 | 2006 | |
| 2009/0089,044 INTENT MANAGEMENT TOOL | 5 | 2006 | |
| 2008/0215,976 AUTOMATED SUPPORT SCHEME FOR ELECTRONIC FORMS | 6 | 2007 | |
| 2008/0189,163 INFORMATION MANAGEMENT SYSTEM | 7 | 2008 | |
|
|
|||
| 5,321,833 Adaptive ranking system for information retrieval | 234 | 1990 | |
| 2006/0106,769 Method and system for autocompletion for languages having ideographs and phonetic characters | 45 | 2004 | |
| 2006/0253,427 Suggesting and refining user input based on original user input | 75 | 2005 | |
|
|
|||
| 5,608,624 Method and apparatus for processing natural language | 65 | 1995 | |
| 5,625,814 Method and apparatus for processing natural language with a hierarchy of mapping routines | 73 | 1995 | |
|
|
|||
| 7,111,290 Profiling program execution to identify frequently-executed portions and to assist binary translation | 30 | 1999 | |
| 7,254,806 Detecting reordered side-effects | 30 | 1999 | |
|
|
|||
| 5,742,816 Method and apparatus for identifying textual documents and multi-mediafiles corresponding to a search topic | 164 | 1995 | |
| 5,873,076 Architecture for processing search queries, retrieving documents identified thereby, and method for using same | 178 | 1995 | |
|
|
|||
| 6,151,600 Electronic information appraisal agent | 72 | 1997 | |
| 6,282,534 Reverse content indexing | 10 | 1998 | |
|
|
|||
| 7,181,731 Method, system, and structure for distributing and executing software and data on different network and computer devices, platforms, and environments | 146 | 2001 | |
| 7,209,921 Method and system for deploying an asset over a multi-tiered network | 27 | 2001 | |
|
|
|||
| 5,442,782 Providing information from a multilingual database of language-independent and language-dependent items | 77 | 1993 | |
| 6,038,560 Concept knowledge base search and retrieval system | 281 | 1997 | |
|
|
|||
| 5,873,056 Natural language processing system for semantic vector representation which accounts for lexical ambiguity | 180 | 1993 | |
| 5,963,940 Natural language information retrieval system and method | 418 | 1996 | |
|
|
|||
| 5,812,865 Specifying and establishing communication data paths between particular media devices in multiple media device computing systems based on context of a user or users | 403 | 1996 | |
| 6,928,425 System for propagating enrichment between documents | 51 | 2001 | |
|
|
|||
| 6,564,213 Search query autocompletion | 217 | 2000 | |
|
|
|||
| 6,070,149 Virtual sales personnel | 136 | 1998 | |
|
|
|||
| 6,393,479 Internet website traffic flow analysis | 118 | 1999 | |
|
|
|||
| 6,401,084 System and method for correcting spelling errors in search queries using both matching and non-matching search terms | 86 | 2000 | |
|
|
|||
| 6,006,225 Refining search queries by the suggestion of correlated terms from prior searches | 414 | 1998 | |
|
|
|||
| 2003/0204,435 Direct collection of customer intentions for designing customer service center interface | 40 | 2002 | |
|
|
|||
| 6,028,601 FAQ link creation between user's questions and answers | 139 | 1997 | |
|
|
|||
| 2001/0047,270 Customer service system and method | 62 | 2001 | |
|
|
|||
| 6,471,521 System for implementing collaborative training and online learning over a computer network and related techniques | 67 | 1999 | |
|
|
|||
| 2004/0167,870 Systems and methods for providing a mixed data integration service | 42 | 2003 | |
|
|
|||
| 5,878,423 Dynamically processing an index to create an ordered set of questions | 123 | 1997 | |
|
|
|||
| 2006/0074,836 System and method for graphically displaying ontology data | 40 | 2005 | |
|
|
|||
| 6,278,996 System and method for message process and response | 78 | 1998 | |
|
|
|||
| 2003/0217,052 Search engine method and apparatus | 137 | 2003 | |
|
|
|||
| 5,966,695 Sales and marketing support system using a graphical query prospect database | 282 | 1995 | |
|
|
|||
| 5,848,399 Computer system for allowing a consumer to purchase packaged goods at home | 202 | 1996 | |
|
|
|||
| 2006/0136,403 System and method for digital content searching based on determined intent | 10 | 2005 | |
|
|
|||
| 2005/0267,871 Method and system for extending keyword searching to syntactically and semantically annotated data | 62 | 2004 | |
|
|
|||
| 6,385,592 System and method for delivering customized advertisements within interactive communication systems | 162 | 1999 | |
|
|
|||
| 2002/0186,837 Multiple prime number generation using a parallel prime number search algorithm | 2001 | ||
|
|
|||
| 6,944,711 Cache management method for storage device | 35 | 2003 | |
|
|
|||
| 6,584,464 Grammar template query system | 129 | 1999 | |
|
|
|||
| 2005/0080,775 System and method for associating documents with contextual advertisements | 41 | 2004 | |
|
|
|||
| 5,893,091 Multicasting with key words | 243 | 1997 | |
|
|
|||
| 2008/0294,651 Drawing Device for Relationship Diagram of Documents Arranging the Documents in Chronolgical Order | 20 | 2005 | |
|
|
|||
| 6,233,547 Computer program product for retrieving multi-media objects using a natural language having a pronoun | 23 | 1998 | |
|
|
|||
| 5,694,546 System for automatic unattended electronic information transport between a server and a client by a vendor provided transport software with a manifest list | 541 | 1994 | |
|
|
|||
| 5,794,050 Natural language understanding system | 265 | 1997 | |
|
|
|||
| 5,884,302 System and method to answer a question | 124 | 1997 | |
|
|
|||
| 5,357,436 Fuzzy logic traffic signal control system | 16 | 1992 | |
|
|
|||
| 6,466,899 Natural language dialogue apparatus and method | 49 | 2000 | |
|
|
|||
| 2006/0259,483 OPTIMIZING FORMS FOR WEB PRESENTATION | 4 | 2006 | |
|
|
|||
| 6,401,094 System and method for presenting information in accordance with user preference | 55 | 1999 | |
|
|
|||
| 2002/0078,090 Ontological concept-based, user-centric text summarization | 55 | 2001 | |
|
|
|||
| 6,480,843 Supporting web-query expansion efficiently using multi-granularity indexing and query processing | 88 | 1998 | |
|
|
|||
| 6,370,535 System and method for structured news release generation and distribution | 25 | 1999 | |
|
|
|||
| 7,177,795 Methods and apparatus for semantic unit based automatic indexing and searching in data archive systems | 11 | 1999 | |
|
|
|||
| 6,078,914 Natural language meta-search system and method | 299 | 1996 | |
|
|
|||
| 6,061,057 Network commercial system using visual link objects | 131 | 1999 | |
|
|
|||
| 5,890,152 Personal feedback browser for obtaining media files | 182 | 1996 | |
|
|
|||
| 5,987,454 Method and apparatus for selectively augmenting retrieved text, numbers, maps, charts, still pictures and/or graphics, moving pictures and/or graphics and audio information from a network resource | 424 | 1997 | |
|
|
|||
| 5,535,382 Document retrieval system involving ranking of documents in accordance with a degree to which the documents fulfill a retrieval condition corresponding to a user entry | 103 | 1993 | |
|
|
|||
| 6,941,301 Pre-processing input data with outlier values for a support vector machine | 16 | 2002 | |
|
|
|||
| 5,913,215 Browse by prompted keyword phrases with an improved method for obtaining an initial document set | 247 | 1997 | |
|
|
|||
| 6,675,159 Concept-based search and retrieval system | 352 | 2000 | |
|
|
|||
| 2002/0103,809 Combinatorial query generating system and method | 58 | 2001 | |
|
|
|||
| 5,694,523 Content processing system for discourse | 98 | 1995 | |
|
|
|||
| 5,948,054 Method and system for facilitating the exchange of information between human users in a networked computer system | 149 | 1996 | |
|
|
|||
| 7,024,400 Differential LSI space-based probabilistic document classifier | 16 | 2001 | |
|
|
|||
| 2003/0101,153 Knowledge system | 11 | 2002 | |
|
|
|||
| 2007/0033,116 User interface for tax-return preparation | 9 | 2006 | |
|
|
|||
| 6,026,388 User interface and other enhancements for natural language information retrieval system and method | 473 | 1996 | |
|
|
|||
| 6,016,476 Portable information and transaction processing system and method utilizing biometric authorization and digital certificate security | 394 | 1998 | |
|
|
|||
| 5,901,287 Information aggregation and synthesization system | 184 | 1996 | |
|
|
|||
| 2005/0149,496 System and method for dynamic context-sensitive federated search of multiple information repositories | 47 | 2003 | |
|
|
|||
| 6,907,414 Hierarchical interface to attribute based database | 17 | 2000 | |
|
|
|||
| 2006/0059,073 System and method for analyzing financial risk | 46 | 2005 | |
|
|
|||
| 5,974,412 Intelligent query system for automatically indexing information in a database and automatically categorizing users | 271 | 1997 | |
|
|
|||
| 2006/0095,326 Sales tool using demographic content to improve customer service | 3 | 2005 | |
|
|
|||
| 2006/0122,979 Search processing with automatic categorization of queries | 37 | 2004 | |
|
|
|||
| 2002/0049,738 Information collaboration and reliability assessment | 118 | 2001 | |
| 2005/0120,045 Process for determining recording, and utilizing characteristics of website users | 12 | 2004 | |
Patent Citation Ranking
Maintenance Fees
| Fee | Large entity fee | small entity fee | micro entity fee | due date |
|---|---|---|---|---|
| 3.5 Year Payment | $1600.00 | $800.00 | $400.00 | Jun 20, 2015 |
| 7.5 Year Payment | $3600.00 | $1800.00 | $900.00 | Jun 20, 2019 |
| 11.5 Year Payment | $7400.00 | $3700.00 | $1850.00 | Jun 20, 2023 |
| Fee | Large entity fee | small entity fee | micro entity fee |
|---|---|---|---|
| Surcharge - 3.5 year - Late payment within 6 months | $160.00 | $80.00 | $40.00 |
| Surcharge - 7.5 year - Late payment within 6 months | $160.00 | $80.00 | $40.00 |
| Surcharge - 11.5 year - Late payment within 6 months | $160.00 | $80.00 | $40.00 |
| Surcharge after expiration - Late payment is unavoidable | $700.00 | $350.00 | $175.00 |
| Surcharge after expiration - Late payment is unintentional | $1,640.00 | $820.00 | $410.00 |