Dynamically generating a vocal help prompt in a multimodal application

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United States of America Patent

PATENT NO 8086463
APP PUB NO 20080065390A1
SERIAL NO

11530930

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Abstract

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Dynamically generating a vocal help prompt in a multimodal application that include detecting a help-triggering event for an input element of a VoiceXML dialog, where the detecting is implemented with a multimodal application operating on a multimodal device supporting multiple modes of interaction including a voice mode and one or more non-voice modes, the multimodal application is operatively coupled to a VoiceXML interpreter, and the multimodal application has no static help text. Dynamically generating a vocal help prompt in a multimodal application according to embodiments of the present invention typically also includes retrieving, by the VoiceXML interpreter from a source of help text, help text for an element of a speech recognition grammar, forming by the VoiceXML interpreter the help text into a vocal help prompt, and presenting by the multimodal application the vocal help prompt through a computer user interface to a user.

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Patent Owner(s)

Patent OwnerAddress
NUANCE COMMUNICATIONS INC1 WAYSIDE ROAD BURLINGTON MA 01803

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ativanichayaphong, Soonthorn Boca Raton, US 34 2004
Cross,, Jr Charles W Wellington, US 78 2553
Jaramillo, David Lake Worth, US 114 4912
Li, Yan Boynton Beach, US 1447 20982

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