Automatic core file upload
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United States of America Patent
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Dec 27, 2011
Grant Date -
N/A
app pub date -
Nov 5, 2008
filing date -
Nov 5, 2008
priority date (Note) -
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status (Latency Note)
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Abstract
A support center receives an error message from a remote storage system indicating that an error, such as a kernel panic, has occurred on the remote storage system. The error message is processed to determine the type of error, whether the type of error is known and whether a solution is known for the type of error. If the type of error is unknown, a core file upload request is automatically generated and sent to the remote storage system.
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