Method and apparatus for monitoring telephonic members and providing directory assistance
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United States of America Patent
Stats
-
Jan 3, 2012
Grant Date -
Mar 12, 2009
app pub date -
Jun 26, 2008
filing date -
Mar 13, 1997
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
Telephone users desiring directory assistance services are connected via standard telephone procedures to a directory assistance provider, such as an operator. An operator provides the destination number and initiates a connection to that number. Once that connection is initiated, the connection is monitored for the occurrence of a predetermined condition, such as a busy signal. If no such condition is detected, the caller proceeds with the call in the normal manner. If, however, such a condition is detected, the caller is automatically transferred to a directory assistance provider for further help.
First Claim
Family
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Cited Art Landscape
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