US Patent No: 8,094,788 - Analytics, PDF, Full Text and PAIR Access

Number of patents in Portfolio can not be more than 2000

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with customized message depending on recipient

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Importance

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Abstract

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A system and method for the creation and delivery of automated, personal information service gathers news, weather, financial and other data for transmission by telephone or other media. The recipient of a given voice broadcast may be detected and discriminated to adjust the content delivery. For instance, if a machine pick-up is detected, the call may be terminated or the message curtailed. Secondary recipients may be authorized in a subscriber's service profile, and other delivery preferences may be registered.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
MICROSTRATEGY, INCORPORATEDMCLEAN, VA99

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Eberle, Hannes Arlington, VA 16 977
Mosle, Wolf McLean, VA 6 314
Patnaik, Anurag Arlington, VA 44 2679
Zirngibl, Michael Washington, DC 40 1942

Cited Art Landscape

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6,313,734 Voice synthesis of e-mail for delivery to voice pager or voice mail 54 1996
6,397,387 Client and server system 190 1997
 
EOEXCHANGE, INC. (1)
6,078,924 Method and apparatus for performing data collection, interpretation and analysis, in an information platform 489 1998
 
INTERNETAD SYSTEMS LLC (1)
5,572,643 Web browser with dynamic display of information objects during linking 1720 1995
 
ONTIRA COMMUNICATIONS INC. (1)
5,214,689 Interactive transit information system 60 1992
 
Webplus, Ltd. (1)
6,311,178 Multi-element confidence matching system and the method therefor 119 1998
 
AISIN AW CO., LTD. (1)
6,101,443 Route search and navigation apparatus and storage medium storing computer programs for navigation processing with travel difficulty by-pass 246 1998
 
UNWIRED PLANET, LLC (2)
5,809,415 Method and architecture for an interactive two-way data communication network 570 1995
6,181,935 Mobility extended telephone application programming interface and method of use 303 1997
 
TOYOTA JIDOSHA KABUSHIKI KAISHA (2)
5,204,821 Parts supply instruction apparatus 89 1990
6,119,095 System for planning and revising an itinerary based on intended travel time and expected consumption time 100 1997
 
HERMIT HILL HOLDINGS, LLC (1)
5,799,063 Communication system and method of providing access to pre-recorded audio messages via the Internet 267 1996
 
RECOVERY MANAGEMENT CORPORATION (1)
6,182,053 Method and apparatus for managing inventory 137 1996
 
INFORMATICA CORPORATION (1)
5,794,246 Method for incremental aggregation of dynamically increasing database data sets 115 1997
 
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (1)
* 6,748,066 Pre-paid wireless interactive voice response system with variable announcements 36 2000
 
INTELLECTUAL VENTURES PATENT HOLDING, L.L.C. (2)
5,953,392 Method and apparatus for telephonically accessing and navigating the internet 233 1996
6,334,103 Voice user interface with personality 156 2000
 
ALBERT EINSTEIN HEALTHCARE NETWORK (1)
5,946,666 Monitoring device for financial securities 233 1996
 
Weiss Jensen Ellis & Howard (1)
6,144,848 Handheld remote computer control and methods for secured interactive real-time telecommunications 665 1996
 
TERADATA US, INC. (1)
5,765,028 Method and apparatus for providing neural intelligence to a mail query agent in an online analytical processing system 116 1996
 
RICOH COMPANY, LTD. (1)
6,012,083 Method and apparatus for document processing using agents to process transactions created based on document content 386 1996
 
NATIONAL SEMICONDUCTOR CORPORATION (2)
5,764,736 Method for switching between a data communication session and a voice communication session 234 1995
5,923,736 Hypertext markup language based telephone apparatus 164 1996
 
PANASONIC INTELLECTUAL PROPERTY CORPORATION OF AMERICA (1)
6,477,549 Transmission document editing device, a server device in a communication document processing system, and a computer-readable record medium that stores the function thereof 48 1998
 
InterVoice Limited Partnership (6)
5,452,341 Integrated voice processing system 72 1993
5,946,485 Enhanced graphical development environment for controlling program flow 142 1996
5,797,124 Voice-controlled voice mail having random-order message retrieval based on played spoken identifier list 86 1996
5,913,195 System and method for developing VRU voice dialogue 74 1996
6,061,433 Dynamically changeable menus based on externally available data 114 1997
6,131,184 Enhanced graphical development environment for controlling program flow 35 1999
 
NCR CORPORATION (2)
5,870,746 System and method for segmenting a database based upon data attributes 253 1996
6,151,601 Computer architecture and method for collecting, analyzing and/or transforming internet and/or electronic commerce data for storage into a data storage area 353 1997
 
IP.COM I, LLC (1)
6,038,561 Management and analysis of document information text 244 1997
 
INFINITE DATA TRANSFER L.L.C. (1)
5,857,191 Web application server with secure common gateway interface 147 1996
 
A9.COM, INC. (1)
6,185,558 Identifying the items most relevant to a current query based on items selected in connection with similar queries 332 1998
 
NETZERO, INC. (1)
6,366,298 Monitoring of individual internet usage 189 1999
 
AMAZON TECHNOLOGIES, INC. (2)
6,064,980 System and methods for collaborative recommendations 542 1998
6,006,225 Refining search queries by the suggestion of correlated terms from prior searches 607 1998
 
SHIPPING AND TRANSIT, LLP (1)
6,763,300 Notification systems and methods with purpose message in notifications 34 2003
 
INTELLITRANS GLOBAL VMI, LLC (1)
6,341,271 Inventory management system and method 198 1998
 
APTV. MESSAGING SYSTEM LLC (1)
5,872,926 Integrated message system 257 1996
 
BANK OF AMERICA CORPORATION (1)
5,270,922 System for distributing, processing and displaying financial information 544 1991
 
ADVANCED MESSAGING TECHNOLOGIES, INC. (1)
* 6,549,612 Unified communication services via e-mail 359 1999
 
AMERICAN GREETINGS CORPORATION (1)
6,360,139 Method and system for vending products 55 1998
 
McGraw-Hill, Inc. (1)
4,868,866 Broadcast data distribution system 336 1988
 
TOUCH SCREEN MEDIA, INC. (1)
5,422,809 Method and apparatus for providing travel destination information and making travel reservations 157 1993
 
WALT DISNEY CORPORATION (1)
5,931,908 Visual object present within live programming as an actionable event for user selection of alternate programming wherein the actionable event is selected by human operator at a head end for distributed data and programming 263 1996
 
TOSHIBA AMERICA INFORMATION, INC., A CA CORP. (1)
5,822,405 Automated retrieval of voice mail using speech recognition 134 1996
 
RALPHALPHA, LLC (1)
5,960,437 System and method for storing and managing information 83 1996
 
CHURCHILL FINANCIAL LLC (1)
4,775,936 Overbooking system 72 1986
 
ROYAL CARIBBEAN CRUISES LTD. (1)
4,788,643 Cruise information and booking data processing system 137 1985
 
Vallon, Inc. (1)
6,012,066 Computerized work flow system 155 1997
 
Callnet Communications (1)
6,011,844 Point-of-presence call center management system 177 1999
 
TTI INVENTIONS B LLC (1)
5,323,452 Visual programming of telephone network call processing logic 157 1990
 
COOPER UNION FOR THE ADVANCEMENT OF SCIENCE AND ART (1)
5,694,459 Personalized information service system 72 1997
 
BUSINESS OBJECTS SOFTWARE LTD. (3)
5,555,403 Relational database access system using semantically dynamic objects 169 1991
6,289,352 Apparatus and method for compound on-line analytical processing in databases 68 1998
6,490,593 Apparatus and method for compound on-line analytical processing in databases 52 2001
 
SIEMENS ENTERPRISE COMMUNICATIONS, INC. (3)
5,757,644 Voice interactive call center training method using actual screens and screen logic 84 1996
5,943,410 Automated calling of multiple numbers using directory assistance 68 1996
6,487,277 Apparatus and method for improving the user interface of integrated voice response systems 136 1998
 
PITNEY BOWES INC. (1)
5,787,278 Method and system for generating and mailing a system performance report, utilizing a report template with predetermined control commands for controlling the printer 70 1994
 
HITACHI, LTD. (2)
5,168,445 Automatic ordering system and method for allowing a shop to tailor ordering needs 154 1989
5,128,861 Inventory control method and system 154 1989
 
APPLE INC. (4)
5,754,939 System for generation of user profiles for a system for customized electronic identification of desirable objects 1218 1995
6,009,383 Digital connection for voice activated services on wireless networks 55 1997
6,203,192 System and method for automatically delivering messages to a telecommunications device 85 1997
6,434,524 Object interactive user interface using speech recognition and natural language processing 223 1999
 
GOOGLE TECHNOLOGY HOLDINGS LLC (7)
6,011,579 Apparatus, method and system for wireline audio and video conferencing and telephony, with network interactivity 97 1996
5,884,266 Audio interface for document based information resource navigation and method therefor 120 1997
6,081,815 Method for processing a hyperlink formatted message to make it compatible with an alphanumeric messaging device 51 1997
6,151,572 Automatic and attendant speech to text conversion in a selective call radio system and method 23 1998
6,269,336 Voice browser for interactive services and methods thereof 479 1998
6,385,583 Markup language for interactive services and methods thereof 143 2000
6,539,359 Markup language for interactive services and methods thereof 166 2000
 
VOICE FX, LLC (1)
5,970,124 Sponsored information distribution method and apparatus 78 1997
 
APPLE COMPUTER, INC. (1)
* 5,860,064 Method and apparatus for automatic generation of vocal emotion in a synthetic text-to-speech system 145 1997
 
Caldwell Communications Development, Inc. (1)
* 5,644,624 Automatic telephone call origination and retry system and method of operation 55 1995
 
CLINICAL DECISION SUPPORT, LLC (1)
6,482,156 Computerized medical diagnostic and treatment advice system including network access 199 2001
 
DISNEY ENTERPRISES, INC. (1)
5,978,766 Machine, method and medium for assisted selection of information from a choice space 111 1995
 
Bell Telephone Laboratories, Incorporated (1)
4,837,798 Communication system having unified messaging 651 1986
 
KEYNOTE LLC (1)
6,741,967 Full service research bureau and test center method and apparatus 82 1999
 
SIEMENS CORPORATION;INTELLECTUAL PROPERTY DEPARTMENT (2)
6,018,710 Web-based interactive radio environment: WIRE 171 1996
5,991,365 Remote phone-based access to a universal multimedia mailbox 98 1997
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (17)
5,347,632 Reception system for an interactive computer network and method of operation 1021 1989
5,444,768 Portable computer device for audible processing of remotely stored messages 120 1991
5,539,808 Method and system for enhanced processing of audio messages with a data processing system 42 1992
5,684,992 User console and computer operating system asynchronous interaction interface 37 1995
6,182,153 Object-oriented programming interface for developing and running network management applications on a network communication infrastructure 58 1996
5,748,959 Method of conducting asynchronous distributed collective operations 37 1996
5,940,818 Attribute-based access for multi-dimensional databases 156 1997
5,978,796 Accessing multi-dimensional data by mapping dense data blocks to rows in a relational database 143 1997
5,974,406 Automated matching, scheduling, and notification system 208 1997
6,094,651 Discovery-driven exploration of OLAP data cubes 118 1997
6,035,336 Audio ticker system and method for presenting push information including pre-recorded audio 87 1997
6,122,628 Multidimensional data clustering and dimension reduction for indexing and searching 272 1997
6,246,672 Singlecast interactive radio system 221 1998
6,493,685 Electronic account presentation and response system and method 311 1999
6,122,636 Relational emulation of a multi-dimensional database index 142 1999
7,065,188 System and method for personalizing dialogue menu for an interactive voice response system 96 1999
6,671,716 Processing extended transactions in a client-server system 55 2000
 
ADVANCED MICRO DEVICES, INC. (1)
5,740,429 E10 reporting tool 100 1995
 
INVESTORS GUARANTY FUND, LTD. (1)
5,742,775 Method and apparatus of creating financial instrument and administering an adjustable rate loan system 279 1995
 
AT&T IPM CORP. (1)
* 5,661,781 Message notification system for card users 42 1995
 
SIEMENS AKTIENGESELLSCHAFT (1)
6,400,938 Process for controlling the initiation of emergency calls in cordless telecommunication systems, in particular DECT/GAP systems 8 1999
 
CAROLINA CIPHER, GREENSBORO, COUNTY OF GUILFORD, (1)
5,101,352 Material requirements planning system 148 1989
 
TVWORKS, LLC (1)
6,459,427 Apparatus and method for web-casting over digital broadcast TV network 240 1998
 
EGGHEAD.COM, INC. (1)
6,047,264 Method for supplying automatic status updates using electronic mail 403 1996
 
FUJITSU LIMITED (3)
5,781,886 Voice response apparatus 52 1995
6,003,009 Transfer information management device and transfer information management method 47 1996
5,913,202 Financial information intermediary system 398 1997
 
FIRST AMERICAN CMSI (1)
5,878,403 Computer implemented automated credit application analysis and decision routing system 477 1995
 
SOUND VIEW INNOVATIONS, LLC (3)
5,970,122 Two-way wireless messaging system having user agent 171 1996
6,240,391 Method and apparatus for assembling and presenting structured voicemail messages 153 1999
6,459,774 Structured voicemail messages 113 1999
 
HALL, RODERICK C. M. (1)
5,781,735 Method for monitoring and managing operational characteristics of workstations on a network without user network impact 87 1997
 
TRAFFICCAST INTERNATIONAL, INC. (1)
6,209,026 Central processing and combined central and local processing of personalized real-time traveler information over internet/intranet 117 1997
 
REPORTING TECHNOLOGIES, INC. (3)
6,173,310 System and method for automatic transmission of on-line analytical processing system report output 115 1999
6,269,393 System and method for automatic transmission of personalized OLAP report output 153 2000
7,330,847 System and method for management of an automatic OLAP report broadcast system 10 2003
 
SHORETEL, INC. (1)
* 7,379,540 Server with backup capability for distributed IP telephony systems 30 2003
 
AT&T INTELLECTUAL PROPERTY II, L.P. (1)
5,974,398 Method and apparatus enabling valuation of user access of advertising carried by interactive information and entertainment services 489 1997
 
BRECKENRIDGE CAPITAL FUND LLC (2)
5,872,921 System and method for a real time data stream analyzer and alert system 79 1996
5,838,252 Interactive two-way pager systems 251 1996
 
ANGEL.COM INCORPORATED (5)
6,501,832 Voice code registration system and method for registering voice codes for voice pages in a voice network access provider system 209 2000
6,707,889 Multiple voice network access provider system and method 91 2000
6,792,086 Voice network access provider system and method 89 2000
6,888,929 Revenue generation method for use with voice network access provider system and method 90 2000
6,895,084 System and method for generating voice pages with included audio files for use in a voice page delivery system 271 2001
 
HOME ACCOUNT NETWORK, INC. (6)
4,953,085 System for the operation of a financial account 482 1987
5,911,135 System for managing financial accounts by a priority allocation of funds among accounts 301 1991
5,864,828 Personal financial management system for creation of a client portfolio of investment and credit facilities where funds are distributed based on a preferred allocation 255 1991
5,884,285 System for managing financial accounts by reallocating funds among accounts 288 1992
5,852,811 Method for managing financial accounts by a preferred allocation of funds among accounts 531 1994
5,911,136 System for prioritized operation of a personal financial account comprising liabilities and investment assets 300 1997
 
Toshiba Software Engineering Corp. (1)
5,577,165 Speech dialogue system for facilitating improved human-computer interaction 188 1994
 
Global Crossing, North America (1)
6,279,038 Client interface 64 1998
 
NBS RADIO CORPORATION (1)
6,314,094 Mobile wireless internet portable radio 169 1998
 
SIEMENS INFORMATION AND COMMUNICATION NETWORKS, INC. (1)
5,950,165 Automated visiting of multiple web sites 51 1997
 
GLOBAL CROSSING TELECOMMUNICATIONS, INC. (2)
5,590,181 Call-processing system and method 165 1993
5,799,156 System for determining an alternative application to receive message from first application when the number of times to resend the message to second application is exceeded 71 1995
 
BORLAND SOFTWARE CORPORATION (1)
5,572,644 System and methods for multi-dimensional information processing 94 1993
 
E*TRADE FINANCIAL CORPORATION (1)
6,157,705 Voice control of a server 144 1997
 
FRONTLINE TECHNOLOGIES GROUP LLC (1)
6,334,133 System and method for performing substitute fulfillment 48 1998
 
EON CORPORATION (1)
5,790,936 Low power subscriber unit transmitting voice messages in a two-way communication system 39 1994
 
TOPTIER SOFTWARE (1)
6,480,842 Dimension to domain server 83 1999
 
AT&T Bell Laboratories (2)
5,195,086 Multiple call control method in a multimedia conferencing system 338 1990
* 5,333,180 Call message delivery system and method utilizing caller-selected system announcements 77 1991
 
SAS INSTITUTE INC. (1)
5,956,693 Computer system for merchant communication to customers 322 1996
 
MICROSOFT TECHNOLOGY LICENSING, LLC (14)
6,199,082 Method for delivering separate design and content in a multimedia publishing system 438 1995
5,907,837 Information retrieval system in an on-line network including separate content and layout of published titles 413 1995
5,802,526 System and method for graphically displaying and navigating through an interactive voice response menu 298 1996
5,754,858 Customizable application project generation process and system 120 1996
5,819,293 Automatic Spreadsheet forms 87 1996
6,023,714 Method and system for dynamically adapting the layout of a document to an output device 374 1997
6,041,359 Data delivery system and method for delivering computer data over a broadcast network 62 1997
6,442,598 System and method for delivering web content over a broadcast medium 152 1997
6,594,682 Client-side system for scheduling delivery of web content and locally managing the web content 223 1997
* 5,987,415 Modeling a user's emotion and personality in a computer user interface 121 1998
6,314,533 System and method for forward custom marshaling event filters 100 1998
6,442,560 Record for multidimensional databases 53 1999
* 7,571,226 Content personalization over an interface with adaptive voice character 31 2000
* 7,552,054 Providing menu and other services for an information processing system using a telephone or other audio interface 37 2006
 
VALUE CLICK, INC. (1)
5,848,396 Method and apparatus for determining behavioral profile of a computer user 1431 1996
 
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. (1)
5,907,598 Multimedia web page applications for AIN telephony 122 1997
 
TOY, WILLIAM W. (1)
4,554,418 Information monitoring and notification method and apparatus 291 1983
 
Electronic Information Systems, Inc. (1)
* 5,430,792 Automated telephone calling system 84 1994
 
FS Holdings, Inc. (1)
5,893,079 System for receiving, processing, creating, storing, and disseminating investment information 216 1997
 
VERIZON PATENT AND LICENSING INC. (9)
5,918,213 System and method for automated remote previewing and purchasing of music, video, software, and other multimedia products 846 1995
6,215,858 Analog terminal internet access 216 1996
5,884,262 Computer network audio access and conversion system 514 1996
5,712,901 Automatic voice/text translation of phone mail messages 135 1996
5,893,905 Automated SLA performance analysis monitor with impact alerts on downstream jobs 137 1996
5,953,406 Generalized customer profile editor for call center services 112 1997
6,493,447 Contact server for call center for syncronizing simultaneous telephone calls and TCP/IP communications 104 1997
6,256,659 System and method for performing hybrid preemptive and cooperative multi-tasking in a computer system 67 1997
2006/0129,499 Integrated proxy interface for web based data management reports 22 2006
 
BCL COMPUTERS, INC. (1)
6,336,124 Conversion data representing a document to other formats for manipulation and display 295 1999
 
THE BOARD OF TRUSTEES OF THE LELAND STANFORD JUNIOR UNIVERSITY (1)
6,101,473 Using speech recognition to access the internet, including access via a telephone 116 1997
 
VOICECOM TELECOMMUNICATIONS, LLC (1)
5,945,989 Method and apparatus for adding and altering content on websites 280 1997
 
ROVI GUIDES, INC. (3)
6,526,575 System and method for distributing and broadcasting multimedia 104 1997
6,002,394 Systems and methods for linking television viewers with advertisers and broadcasters 758 1997
7,165,098 On-line schedule system with personalization features 157 1999
 
PERSONAL AUDIO LLC (1)
5,721,827 System for electrically distributing personalized information 783 1996
 
INTERTAINER, INC. (1)
6,189,008 Dynamic digital asset management 114 1998
 
SOUND CHEERS LIMITED (1)
6,975,835 Method and apparatus for an interactive Web Radio system that broadcasts a digital markup language 58 1999
 
REAL LIVING, INC. (1)
6,236,977 Computer implemented marketing system 508 1999
 
INTELLISYNC CORPORATION (1)
6,016,478 Scheduling system with methods for peer-to-peer scheduling of remote users 407 1996
 
UNISYS CORPORATION (5)
5,987,586 Method and apparatus for asynchronous device communication 35 1993
5,493,606 Multi-lingual prompt management system for a network applications platform 71 1994
6,058,166 Enhanced multi-lingual prompt management in a voice messaging system with support for speech recognition 73 1997
6,405,171 Dynamically loadable phrase book libraries for spoken language grammars in an interactive system 32 1999
6,321,198 Apparatus for design and simulation of dialogue 102 1999
 
AT&T CORP. (16)
* 5,809,113 Enhanced, deferred messaging service 13 1996
5,864,605 Voice menu optimization method and system 72 1996
6,014,427 Voice mail with embedded executable responses 98 1996
6,125,376 Method and apparatus for voice interaction over a network using parameterized interaction definitions 70 1997
6,101,241 Telephone-based speech recognition for data collection 83 1997
6,009,410 Method and system for presenting customized advertising to a user on the world wide web 903 1997
6,016,336 Interactive voice response system with call trainable routing 150 1997
6,020,916 Videophone multimedia interactive on-hold information menus 84 1997
6,178,446 Method and system for supporting interactive commercials displayed on a display device using a telephone network 122 1997
* 6,269,151 System and method for delivering voice messages to voice mail systems 26 1998
* 6,226,360 System and method for delivery of pre-recorded voice phone messages 67 1998
6,404,877 Automated toll-free telecommunications information service and apparatus 105 1998
6,243,445 Method and apparatus for telephone data network access 63 1998
6,456,699 Web-based generation of telephony-based interactive voice response applications 127 1998
6,400,804 On-hold activity selection apparatus and method 167 1998
6,253,146 Network-based traffic congestion notification service 141 1999
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (1)
* 8,634,521 Voice response unit shortcutting 1 2012
 
AT&T INTELLECTUAL PROPERTY I, L.P. (2)
* 8,798,240 Personalized interactive voice response system 0 2012
* 2012/0140,905 PERSONALIZED INTERACTIVE VOICE RESPONSE SYSTEM 3 2012
 
TELE-TOWN HALL, LLC (2)
* 8,917,633 System and process for mass telephony conference call 0 2011
* 2011/0194,465 System and process for mass telephony conference call 1 2011
 
ANGEL.COM INCORPORATED (1)
* 2012/0230,483 ANSWERING MACHINE DETECTION 0 2012
 
RPX CORPORATION (2)
* 8,675,846 System and method for providing voice messaging with dynamic content 0 2011
* 2011/0222,672 SYSTEM AND METHOD FOR PROVIDING VOICE MESSAGING WITH DYNAMIC CONTENT 1 2011
 
CONTACT SOLUTIONS, LLC (3)
* 2013/0070,911 Adaptive Accent Vocie Communications System (AAVCS) 1 2007
* 2013/0070,910 Advanced Adaptive Communications System (ACS) 2 2008
8,880,631 Apparatus and methods for multi-mode asynchronous communication 0 2014
 
BRAINDISTRICT GMBH (1)
* 2013/0009,944 3D computer graphics object and method 0 2011
 
MICROSTRATEGY, INCORPORATED (3)
8,607,138 System and method for OLAP report generation with spreadsheet report within the network user interface 0 2005
8,321,411 System and method for management of an automatic OLAP report broadcast system 2 2008
8,995,628 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with closed loop transaction processing 0 2012
* Cited By Examiner

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