Call treatment based on user association with one or more user groups
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United States of America Patent
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Jan 10, 2012
Grant Date -
N/A
app pub date -
Mar 19, 2007
filing date -
Dec 21, 2004
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method is described for call treatment based on user association with one or more user groups. The method includes receiving a phone call from a call source that is directed to a call recipient, identifying a user group associated with the call recipient, and determining a number of received indications assigned to the user group. The received indications are assigned to the user group by users associated with the user group, and the received indications reflect a desire by the users for a special treatment of future calls from the call source. The method also includes distinguishing treatment of the phone call from the call source based on the number of received indications.
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Family
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