Importance

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Abstract

Systems and methods which facilitate wireless communications within a controlled environment in a controlled manner are shown. Embodiments operate to recognize wireless communications, whether voice, text, video, or data, terminating within a controlled environment facility and control one or more aspects of the communication using a call processing platform or other communication control system. In addition to providing a higher percentage of calls completed calls, embodiments of the invention provide improved investigatory tools for the controlled environment facility through controlling, monitoring, redirecting, and/or interrupting wireless communications. Embodiments deploy one or more wireless communication nodes in communication with a call processing platform operating in association with the controlled environment facility, such that wireless communications passing through the wireless communication nodes are subject to call processing by the call processing platform.

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First Claim