Method and system for providing a camp-on hold service

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United States of America Patent

PATENT NO 8102985
APP PUB NO 20070121878A1
SERIAL NO

11271710

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method for providing a camp-on hold service comprises detecting a hold condition between a first user and a second user and establishing a call hold by placing the call on hold. The method also comprises receiving a request from the second user to camp-on to the call hold and monitoring the status of the first user during the call hold. The method also comprises receiving an indication that the first user is available to continue communications with the second user and notifying the second user that the first user is available to continue communications with the second user.

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Patent Owner(s)

Patent OwnerAddress
CISCO TECHNOLOGY INC170 WEST TASMAN DRIVE SAN JOSE CA 95134-1706

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Caballero-McCann, Denise G Raleigh, US 18 259
Jain, Mukul San Jose, US 124 4024
Patel, Labhesh San Francisco, US 162 5800
Shaffer, Shmuel Palo Alto, US 597 22185

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