Method and apparatus for improved customer direct on-line reservation of rental vehicles

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8108231
APP PUB NO 20050144048A1
SERIAL NO

11039203

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Disclosed herein is an improvement to a reservation booking website for rental vehicle reservations wherein the functionality of managing customer profiles/accounts is expanded upon to provide customers with greater control over the profile data stored in their associated personalized accounts/profiles, particularly in connection with the “favorite” or “preferred” branch locations for rental vehicle reservations that are stored in the customer profiles/accounts. Also disclosed herein is an improvement to a reservation booking website wherein customers who plan to travel via general aviation (GA) are provided with a GA reservation creation path that is responsive to their GA travel needs. Also disclosed herein is an improvement to a reservation booking website for rental vehicle reservations wherein customers are provided with a streamlined ability to log into their customer profiles/accounts. Preferably fields for customer entry of a password for a customer profile/account (and optionally a field for customer entry of a user name for a customer profile/account) are provided on several of the displayed web pages (e.g., a choose vehicle page, a renter information page, a choose location page etc.), or more preferably, on all of the web pages that are displayed to the customer when the customer has not yet logged into his/her profile/account.

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Patent Owner(s)

Patent OwnerAddress
THE CRAWFORD GROUP INC600 CORPORATE PARK DRIVE ST LOUIS MO 63105

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Boruff, Kelli Saint Charles, US 12 144
Hibbard, Robert Michael Olivette, US 4 57
Tucker, Paul Ballwin, US 21 193

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