Method and system for prioritizing communications based on sentence classifications
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United States of America Patent
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Feb 7, 2012
Grant Date -
Apr 23, 2009
app pub date -
Oct 20, 2008
filing date -
Aug 31, 2004
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Abstract
A method and system for prioritizing communications based on classifications of sentences within the communications is provided. A sentence classification system may classify sentences of communications according to various classifications such as “sentence mode.” The sentence classification system trains a sentence classifier using training data and then classifies sentences using the trained sentence classifier. After the sentences of a communication are classified, a document ranking system may generate a rank for the communication based on the classifications of the sentences within the communication. The document ranking system trains a document rank classifier using training data and then calculates the rank of communications using the trained document rank classifier.
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