Voice communications menu
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United States of America Patent
Stats
-
Feb 14, 2012
Grant Date -
Sep 4, 2008
app pub date -
Dec 19, 2007
filing date -
Mar 20, 2003
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
Methods and systems are described for providing a telecommunications services menu accessible via a voice interactive system, such as a voice services node. A subscriber accesses a voice communications menu by accessing a voice services node. The voice services node queries a customer profile database to obtain a list of telecommunications services available to the subscriber. At the voice services node, a voice prompt is constructed for providing the subscriber a voice menu of the available services. After the subscriber receives the voice prompt of menu items, the subscriber may select a service from the provided menu.
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Family
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