US Patent No: 8,130,938

Number of patents in Portfolio can not be more than 2000

Systems and methods for endpoint recording using recorders

ALSO PUBLISHED AS: 20070230446

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Abstract

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Embodiments of the present invention provide systems and methods for recording media communications. An exemplary method is comprised of the following steps: configuring an endpoint recording device for relaying an incoming call to an endpoint component; receiving the incoming call from a communication system; determining whether to relay the incoming call to the endpoint component based on the configurations of the endpoint recording device; responsive to determining that the incoming call is to be relayed, relaying media communications associated with the incoming call to the endpoint component via the endpoint recording device; and recording the relayed media communications at the endpoint component.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
VERINT AMERICAS INC.MELVILLE, NY158

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Coleman, Mark Edmund - 12 28
Dong, Thomas Z Marietta, GA 48 133
Williams, Jamie Richard Alpharetta, GA 78 231

Cited Art Landscape

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Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
VERINT AMERICAS INC. (2)
8,730,959 Systems and methods for endpoint recording using a media application server 0 2010
8,379,835 Systems and methods for endpoint recording using recorders 1 2010
 
VERINT SYSTEMS INC. (1)
8,594,313 Systems and methods for endpoint recording using phones 0 2006

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