System and method for providing support services using administrative rights on a client computer

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8131830
APP PUB NO 20050234824A1
SERIAL NO

10828078

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Abstract

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A method is provided for enabling a support program to provide services using imported administrative rights on a client computer for a user without administrative rights. The method includes the operation of creating a global administrative account on a domain server for a computer network. In addition, the support program can be activated on the client computer. A further operation is creating a process with administrative rights from the support program using the global administrator account on the domain server. The support services enabled with administrative rights can then to be provided for the client computer using the process created with administrative rights.

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Patent Owner(s)

Patent OwnerAddress
HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP1701 EAST MOSSY OAKS ROAD SPRING TX 77389

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Barkley, James L Rocklin, US 1 38
Gill, Rajpal S Rocklin, US 1 38
Srininvasan, Karamadai Rocklin, US 1 38
Tripp, Thomas M El Dorado Hills, US 10 247

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