US Patent No: 8,135,817
Number of patents in Portfolio can not be more than 2000
Method and system for communicating with a device attached to a computer using electronic mail messages
Stats
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Mar 13, 2012
Issued date -
Aug 12, 2008
filing date -
12/189,886
serial no -
In Force
status
Importance
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Abstract
A method, system, and computer program product for communicating with machines connected to a network. Information sent to or from the machines is transmitted using electronic mail. The electronic mail may be transmitted over the Internet, but also may remain within a local or wide area network. When receiving electronic mail, the electronic mail message may be sent to a user who reads information regarding the purpose of the electronic mail message in the body of the message. When the user is satisfied that it is safe to perform the functions requested by the email, the user may execute a file which is attached to the incoming email message in order to perform the appropriate diagnostic or control operations. Alternatively, the incoming email message may contain a code or is sent to an address which causes automatic execution of the desired functions. In this embodiment, it may not be necessary for the user to manually perform any action in order to allow the appropriate processing to begin. Email messages may also be transmitted from the computer which is attached to the device which is being monitored or controlled and include information regarding the status or capabilities of the attached device.
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First Claim
Related Publications
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International Classification(s)
- [Classification Symbol]
- [Patents Count]
Cited Art
| Patent Info | (Count) | # Cites | Year |
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| 5,412,779 Method and apparatus for controlling and communicating with business office devices | 130 | 1994 | |
| 5,537,554 Method and apparatus for controlling and communicating with business office devices | 91 | 1995 | |
| 5,819,110 System for determining whether connection or connectionless modes of communication should be used to transmit information between devices in accordance with priorities of events | 136 | 1995 | |
| 5,544,289 Method and apparatus for controlling and communicating with business office devices | 75 | 1995 | |
| 5,568,618 Method and apparatus for controlling and communicating with business office devices | 76 | 1995 | |
| 5,818,603 Method and system for controlling and communicating with machines using multiple communication formats | 164 | 1996 | |
| 5,649,120 Method and apparatus for controlling and communicating with business office devices | 73 | 1996 | |
| 5,909,493 Method and system for diagnosis and control of machines using connectionless modes of communication | 103 | 1996 | |
| 6,889,263 System uses internet electronic mail for requesting status of a monitored device from a monitoring device | 41 | 1996 | |
| 6,970,952 System uses internet electronic mail for communicating status of a monitored device to a monitoring device | 38 | 1996 | |
| 5,887,216 Method and system to diagnos a business office device based on operating parameters set by a user | 126 | 1997 | |
| 5,774,678 Method and apparatus for controlling and communicating with business office devices | 137 | 1997 | |
| 6,330,628 Memory including a data structure used for identifying a communication protocol of a received communication | 44 | 1997 | |
| 2002/0004,812 METHOD AND SYSTEM FOR DIAGNOSIS AND CONTROL OF MACHINES USING CONNECTIONLESS MODES HAVING DELIVERY MONITORING AND AN ALTERNATE COMMUNICATION MODE | 33 | 1997 | |
| 6,801,331 Method and system for controlling and communicating with machines using multiple communication formats | 35 | 1998 | |
| 6,581,092 Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users | 87 | 1999 | |
| 6,631,247 Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager | 78 | 1999 | |
| 6,948,175 Method and system of remote diagnostic, control and information collection using a dynamic linked library | 76 | 1999 | |
| 7,185,080 Method and system for diagnosis and control of machines using connection and connectionless modes of communication | 18 | 1999 | |
| 6,915,342 Method and system for maintaining the business office appliance through log files | 23 | 2000 | |
| 6,915,337 Method and system for updating the device driver of a business office appliance | 23 | 2000 | |
| 7,287,085 Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with intelligent formatter | 19 | 2000 | |
| 7,356,579 Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols | 10 | 2000 | |
| 6,421,608 Method and system of remote position reporting device | 67 | 2000 | |
| 7,376,728 Method and system for monitoring, collecting information, diagnosing and servicing a remote system | 10 | 2000 | |
| 6,857,016 Method and system of data collection and mapping from a remote position reporting device | 36 | 2000 | |
| 7,047,293 Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with delegating protocol processor | 28 | 2001 | |
| 7,171,670 Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with verification of formats and protocols | 14 | 2001 | |
| 6,473,812 System using internet email for communicating status information from business office printing device when it is in normal operating condition | 53 | 2001 | |
| 7,302,469 System, method, and computer program product for transferring remote device support data to a monitor using e-mail | 17 | 2001 | |
| 6,839,717 Method and system of remote monitoring and support of devices, extracting data from different types of email messages, and storing data according to data structures determined by the message types | 45 | 2001 | |
| 6,925,571 Method and system of remote monitoring and support of devices, using POP3 and decryption using virtual function | 25 | 2001 | |
| 7,343,407 Method and system of remote monitoring and support of devices, including handling Email messages having message types specified within the Email message | 4 | 2001 | |
| 6,928,493 System using internet electronic mail for communicating status of a monitored device to a monitoring device | 31 | 2002 | |
| 2003/0093,522 Method and system for diagnosis or control of machines | 24 | 2002 | |
| 6,714,971 Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users | 33 | 2003 | |
| 6,961,659 Method and system of remote position reporting device | 27 | 2003 | |
| 7,383,359 Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager | 12 | 2003 | |
| 7,293,081 Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager | 16 | 2003 | |
| 2004/0068,549 Method and system for remote diagnostic, control, and information collection based upon a connection or connectionless communication method for sending messages to the resource manager | 39 | 2003 | |
| 2005/0256,934 Method and system for controlling and communicating with machines using multiple communication formats | 30 | 2003 | |
| 7,120,707 System using Internet electronic mail for communicating status of a monitored device to a monitoring device | 25 | 2003 | |
| 7,043,551 Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users | 18 | 2004 | |
| 2005/0165,929 Method and system for maintaining a business office appliance through log files | 15 | 2005 | |
| 7,181,619 Method and system of remote monitoring and support of devices, using POP3 and decryption using virtual function | 9 | 2005 | |
| 7,194,560 System uses internet electronic mail for communicating status of a printing device to a remote computer | 19 | 2005 | |
| 7,359,970 Method and system of remote diagnostic control and information collection using a dynamic linked library of multiple formats and multiple protocols | 6 | 2006 | |
| 7,353,273 Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users | 9 | 2006 | |
| 7,363,627 Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with verification of formats and protocols | 4 | 2006 | |
| 7,349,964 Method and system for diagnosing, collecting information and servicing a remote system | 12 | 2006 | |
| 7,447,770 Method and system for diagnosing, collecting information and servicing a remote system | 5 | 2006 | |
| 2007/0033,266 Method and system for diagnosing, collecting information and servicing a remote system | 15 | 2006 | |
| 2007/0033,268 Method and system for diagnosing, collecting information and servicing a remote system | 11 | 2006 | |
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| 7,428,575 Method and system for communicating with a device attached to a computer using electronic mail messages | 12 | 1998 | |
| 2005/0033,872 Method and system for diagnosis and control of machines using connection and connectionless modes of communication | 21 | 2004 | |
| 2005/0063,367 System uses internet electronic mail for requesting status of a monitored device from a monitoring device | 21 | 2004 | |
| 7,447,809 System using internet application for monitoring metering device and sharing metering information among departments | 8 | 2005 | |
| 7,451,247 System using internet application for monitoring image-forming device and sharing device information among departments | 8 | 2005 | |
| 2006/0101,125 Method and system for diagnosis and control of machines using connectionless modes having delivery monitoring and an alternate communication mode | 18 | 2005 | |
| 7,421,496 Method and system for diagnosis and control of machines using connectionless modes having delivery monitoring and an alternate communication mode | 8 | 2007 | |
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| 6,067,486 Method and system for planning repair of an aircraft engine | 63 | 1999 | |
| 6,584,454 Method and apparatus for community management in remote system servicing | 169 | 1999 | |
| 6,689,055 Method and apparatus for acquisition and analysis of non-imaging data collected during ultrasound exam | 8 | 1999 | |
| 6,609,217 System and method for diagnosing and validating a machine over a network using waveform data | 15 | 2000 | |
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| 5,970,491 System and method of storage management for an electronic mail system | 21 | 1997 | |
| 5,951,636 Accessing a post office system from a client computer using applets | 101 | 1997 | |
| 6,349,246 Preemptive control of a vehicle computer system based on local and environmental sensing | 17 | 2000 | |
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| 6,317,848 System for tracking and automatically communicating printer failures and usage profile aspects | 102 | 1998 | |
| 6,665,425 Systems and methods for automated image quality based diagnostics and remediation of document processing systems | 73 | 1999 | |
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| 6,023,723 Method and system for filtering unwanted junk e-mail utilizing a plurality of filtering mechanisms | 331 | 1997 | |
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| 6,477,667 Method and system for remote device monitoring | 82 | 1999 | |
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| 5,870,667 Support system architecture for use in a communications network environment enabling automatic provisioning, change in service and maintenance | 38 | 1996 | |
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| 6,522,421 Method and apparatus for automatically communicating returning status and information from a printer using electronic mail (email). | 41 | 1998 | |
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| 6,370,454 Apparatus and method for monitoring and maintaining mechanized equipment | 136 | 2000 | |
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| 6,697,103 Integrated network for monitoring remote objects | 115 | 1998 | |
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| 5,715,393 Method for remote system process monitoring | 95 | 1995 | |
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| 5,835,911 Software distribution and maintenance system and method | 324 | 1995 | |
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| 6,370,508 Interface engine for managing business processes within a multimedia communication-center | 90 | 1998 | |
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| 6,516,427 Network-based remote diagnostic facility | 45 | 1999 | |
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| 6,408,232 Wireless piconet access to vehicle operational statistics | 73 | 2000 | |
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| 6,003,070 E-mail system and interface for equipment monitoring and control | 159 | 1997 | |
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| 6,167,053 Exchange system | 7 | 1998 | |
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| 6,246,485 Printer communication system and method | 42 | 1996 | |
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| 6,073,166 System for transfer of data | 20 | 1997 | |
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| 6,363,422 Multi-capability facilities monitoring and control intranet for facilities management system | 91 | 1998 | |
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| 6,167,358 System and method for remotely monitoring a plurality of computer-based systems | 158 | 1997 | |
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| 6,219,694 System and method for pushing information from a host system to a mobile data communication device having a shared electronic address | 384 | 1998 | |
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| 6,065,136 System for remote diagnosis of device troubles | 60 | 1997 | |
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| 5,864,783 Apparatus for testing snow removal equipment | 23 | 1997 | |
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| 4,551,718 Method and apparatus for transmitting status information between remote locations | 23 | 1983 | |
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| 6,108,492 Remote monitoring system | 43 | 1997 | |
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| 5,963,911 Resource allocation | 175 | 1996 | |
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| 6,308,120 Vehicle service status tracking system and method | 47 | 2000 | |
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| 2004/0215,744 Method and system for updating the device driver of a business office appliance | 8 | 2004 | |
| 2005/0240,939 Method and system of remote monitoring and support of devices, extracting data from different types of email messages, and storing data according to data structures determined by the message types | 21 | 2004 | |
| 2005/0210,131 Method and system of data collection and mapping from a remote position reporting device | 24 | 2005 | |
| 2005/0246,439 Method and system of remote diagnostic, control and information collection using a dynamic linked library | 18 | 2005 | |
| 2006/0164,683 Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with delegating protocol processor | 19 | 2006 | |
| 2008/0022,293 METHOD AND SYSTEM OF REMOTE DIAGNOSTIC, CONTROL AND INFORMATION COLLECTION USING A DYNAMIC LINKED LIBRARY OF MULTIPLE FORMATS AND MULTIPLE PROTOCOLS WITH INTELLIGENT FORMATTER | 7 | 2007 | |
| 2008/0040,480 METHOD AND SYSTEM FOR REMOTE DIAGNOSTIC, CONTROL AND INFORMATION COLLECTION BASED ON VARIOUS COMMUNICATION MODES FOR SENDING MESSAGES TO A RESOURCE MANAGER | 6 | 2007 | |
| 2008/0065,766 METHOD AND SYSTEM FOR REMOTE DIAGNOSTIC, CONTROL AND INFORMATION COLLECTION BASED ON VARIOUS COMMUNICATION MODES FOR SENDING MESSAGES TO A RESOURCE MANAGER | 6 | 2007 | |
| 2008/0133,578 SYSTEM, METHOD, AND COMPUTER PROGRAM PRODUCT FOR TRANSFERRING REMOTE DEVICE SUPPORT DATA TO A MONITOR USING E-MAIL | 5 | 2007 | |
| 2008/0208,899 METHOD AND SYSTEM OF REMOTE MONITORING AND SUPPORT OF DEVICES, INCLUDING HANDLING EMAIL MESSAGES HAVING MESSAGE TYPES SPECIFIED WITHIN THE E-MAIL MESSAGE | 4 | 2008 | |
| 2008/0133,684 METHOD AND SYSTEM FOR REMOTE DIAGNOSTIC, CONTROL AND INFORMATION COLLECTION BASED ON VARIOUS COMMUNICATION MODES FOR SENDING MESSAGES TO USERS | 2 | 2008 | |
| 2008/0201,448 METHOD AND SYSTEM FOR DIAGNOSING, COLLECTING INFORMATION AND SERVICING A REMOTE SYSTEM | 5 | 2008 | |
Patent Citation Ranking
Maintenance Fees
| Fee | Large entity fee | small entity fee | micro entity fee | due date |
|---|---|---|---|---|
| 3.5 Year Payment | $1600.00 | $800.00 | $400.00 | Sep 13, 2015 |
| 7.5 Year Payment | $3600.00 | $1800.00 | $900.00 | Sep 13, 2019 |
| 11.5 Year Payment | $7400.00 | $3700.00 | $1850.00 | Sep 13, 2023 |
| Fee | Large entity fee | small entity fee | micro entity fee |
|---|---|---|---|
| Surcharge - 3.5 year - Late payment within 6 months | $160.00 | $80.00 | $40.00 |
| Surcharge - 7.5 year - Late payment within 6 months | $160.00 | $80.00 | $40.00 |
| Surcharge - 11.5 year - Late payment within 6 months | $160.00 | $80.00 | $40.00 |
| Surcharge after expiration - Late payment is unavoidable | $700.00 | $350.00 | $175.00 |
| Surcharge after expiration - Late payment is unintentional | $1,640.00 | $820.00 | $410.00 |