System and method for the automatic selection of interfaces
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United States of America Patent
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Mar 20, 2012
Grant Date -
Oct 2, 2008
app pub date -
Mar 26, 2008
filing date -
Mar 27, 2007
priority date (Note) -
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Abstract
The automatic selection of interfaces can result in the optimization of interaction between entities. Such selection of interfaces can be applied specifically in the context of interactive voice response systems, and can allow the interface presented to a caller to be optimized based on factors including the caller's usage of the system.
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