System for concurrent optimization of business economics and customer value
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United States of America Patent
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Mar 27, 2012
Grant Date -
N/A
app pub date -
Oct 31, 2007
filing date -
Oct 24, 2003
priority date (Note) -
In Force
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Abstract
A computer-implemented system and method for an airline to enhance customers' experience. A computer-implemented service is operated that delivers to a customer an option to upgrade on up to n of m selected products, where n is less than m. Information is recorded in a data store, pertaining to said option. In addition, a system is operated to define each of the n chosen products, whereby after each of the n chosen products is defined, the customer can be upgraded to said chosen product. The information pertaining to said defined products is recorded in a data store.
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