Context sensitive help

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8151192
APP PUB NO 20090199097A1
SERIAL NO

12024287

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Systems and methods for providing context sensitive help on an electronic device. The system include a processor, an application attributes discovery module which provides one or more attributes associated with an application running on the electronic device, a system state discovery module which provides system information associated with components of the electronic device, a help infrastructure module which uses the system information and application attributes to determine a help context at the time a user invokes a request for help, a help context mapping module which includes one or more help contexts including a context node that best matches the system state information and which contains one or more help topic identifiers that are mapped to help topics, a help topic collection module that provides one or more help topics corresponding to the help topic identifiers and a help viewer that displays the help topics.

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Patent Owner(s)

Patent OwnerAddress
MICROSOFT TECHNOLOGY LICENSING LLCONE MICROSOFT WAY REDMOND WA 98052

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Black, Jason Eric Redmond, US 3 37
Varma, Ashwini Redmond, US 5 275

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