Automated concierge system and method
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United States of America Patent
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Apr 17, 2012
Grant Date -
Feb 8, 2007
app pub date -
Aug 3, 2006
filing date -
Aug 5, 2005
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A method and system for providing automated concierge services to end users communicates with users over network devices, such as telephones and wireless devices, and utilizes third party network location-based service (LBS) applications, such as Internet/Web locators, to obtain location information based on user requests. On receipt of a request from a mobile device, the location of the mobile device is identified. A network application related to the requested service is identified and the user location is translated into an input parameter compatible with the network application which is provided to the network applications. A response to the input parameter is received and processed in order to generate an answer to the user's request. Finally, the application sends the answer to the user.
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Family
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Cited Art Landscape
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