Self-service terminal remote diagnostics
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United States of America Patent
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Apr 17, 2012
Grant Date -
N/A
app pub date -
Jun 15, 2009
filing date -
Apr 30, 2009
priority date (Note) -
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Abstract
A method for determining for determining a root cause of each of a plurality of operational faults is provided. The method includes receiving electronic notification of the plurality of operational faults. The method may also include analyzing the plurality of operational faults to determine whether a shared characteristic of the plurality of operational faults exists. And, if a shared characteristic of the plurality of operational faults exists, the method may include terminating generation of operator notifications in response to receiving electronic notification of operational faults comprising the shared characteristic.
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