System and method for auditing a communications bill
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United States of America Patent
Stats
-
Apr 24, 2012
Grant Date -
Feb 26, 2009
app pub date -
Oct 19, 2008
filing date -
Aug 8, 2003
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A computer-assisted system and method for auditing a communications bill wherein billing information is collected, reformatted and stored for use in a set of automated audits. The system and method for auditing a communications bill further collects data from other external systems such as a work order system, a trouble ticket system, an inventory system, an AMA/SMDR data source, an SS7 event record data source, or another source of call records or billing records. The data collected is used in a set of automated audits to determine if the communications bills contain errors. The system and method will further perform historical audits, and generate and manage the billing dispute process. The system and method will further provide audit reports and interface to an accounts payable system.
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