Systems and methods for recording resource association in a recording environment

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8170184
APP PUB NO 20080240399A1
SERIAL NO

11693933

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Abstract

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Included are embodiments for channel mapping. At least one embodiment of a system includes an initiating component configured to initiate a communication with a communications device, the communications device being coupled to a first extension. Some embodiments include a receiving component configured to receive recording data from a plurality of extensions at a plurality of recording resources, the plurality of extensions including the first extension and at least one other extension. Similarly, some embodiments include a first determining component configured to determine a channel that received the initiated communication.

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Patent Owner(s)

Patent OwnerAddress
WITNESS SYSTEMS INC300 COLONIAL CENTER PARKWAY ROSWELL GA 30076

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Barnes, Robert John Watford Herts, GB 41 505
Brodhagen, Kenneth Richard Roswell, US 8 31
Calahan, Marc Woodstock, US 52 636
Smith, Damian Epsom, GB 35 820
Williams, Jamie Richard Fleet, GB 76 1059

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